Posted:1 week ago|
Platform:
Work from Office
Full Time
The Customer Service role to ensure our customers receive top-notch services when it comes to their shipments of equipment and parts. Incumbent / Role holder will be go-to person for answering questions, booking shipments, and keeping things on track from start to finish, all while working with different teams to make sure everything runs smoothly.
I. Strong customer service orientation with excellent communication and interpersonal skills.
II. Ability to handle documentation processes including invoices, shipping papers, and customs clearance.
III. Proficiency in MS Office Suite (Excel, Word, Outlook) and exposure to logistics/ERP systems.
IV. Bachelors degree in Business Administration or Business Commerce.
V. 1- 3 years of experience in customer service
ATA Freight
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