EXECUTIVE - Call CENTRE

3 - 8 years

1 - 5 Lacs

Posted:16 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Educational Qualifications: Any Graduate Experience: 2+ to 3+ Years of Experience

Key Responsibilities
-Oversee daily customer service operations and ensure efficiency of work flow - Manage day to day operation requirement - Resolve complex customer issues and implement strategies to enhance satisfaction - To Ensure compliance with service quality standards - Analyse customer feedback and trends to perform service improvements - Collaborate with other departments to resolve complex issues -Fluent communication SKILL- English & Hindi

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