Executive Assistant to General Manager

The Ritz-Carlton Bangalore is looking for a Full-Time Management position to support the General Manager and the team in completing administrative responsibilities. Your duties will involve organizing, composing, and distributing correspondence to employees and guests, as well as handling initial inquiries and follow-ups, and tracking problem resolution information. To qualify for this role, you should have a high school diploma or GED along with 2 years of experience in administrative assistance or related areas. Alternatively, a 2-year degree in Secretarial Studies, Business Administration, Hotel and Restaurant Management, or a related major from an accredited university will also be considered, with no work experience required. As part of the core work activities, you will be responsible for providing documentation and reporting support by assisting in the preparation of reports and presentations, designing statistical reports, attending meetings and transcribing minutes, maintaining files, and providing administrative support to managers and departments. Furthermore, you will support correspondence by composing routine correspondence, answering department phones, acting as a receptionist, and sorting and distributing mail. Exceptional customer service is key in this role, where you will go above and beyond to ensure customer satisfaction, manage day-to-day operations, attend meetings to improve service quality, and handle VIP amenity requests promptly. Additional responsibilities include ensuring safety procedures are followed, analyzing information to solve problems, collaborating with others to manage projects, and keeping executives informed of relevant information. Marriott International, as an equal opportunity employer, values diversity and inclusivity, and is committed to non-discrimination on any protected basis. By joining The Ritz-Carlton team, you will embody the Gold Standards of the brand, delivering exceptional service and creating lasting memories for guests. Your role will be crucial in upholding the reputation of The Ritz-Carlton as a global leader in luxury hospitality, guided by the Employee Promise, Credo, and Service Values. If you are passionate about delivering excellence in guest care, empowering creativity, thoughtfulness, and compassion, and being part of a global team that encourages personal growth and success, we invite you to join The Ritz-Carlton and Marriott International family.,