Executive Assistant To Chief Customer experience and Risk Officer

Role & responsibilities:-

1. Calendar & Schedule Management

• Manage the VPs daily calendar, appointments, and meetings.
  
• Prioritize and coordinate scheduling based on urgency and business needs.
  
• Send timely reminders and prepare for meetings in advance.
  

2. Communication & Correspondence

• Draft, review, and manage internal/external communication on behalf of the VP.
  
• Act as the first point of contact for stakeholders, clients, and team members.
  
• Maintain professionalism and clarity in all written and verbal communication.
  

3. Meeting Support

• Organize meetings, conferences, reviews, and off-sites.
  
• Prepare agendas, minutes, presentations, and follow-up action points.
  
• Track decisions and ensure timely closure of tasks.
  

4. Travel & Logistics

• Coordinate domestic and international travel, accommodations, and itineraries.
  
• Process travel claims and expense reports.
  

5. Administrative Support

• Maintain documentation, records, and filing systems.
  
• Handle office administrative tasks for the VP and assist in coordination across teams.
  
• Support project tracking, MIS updates, and departmental requirements.
  

6. Stakeholder Coordination

• Liaise with cross-functional teams to ensure alignment and smooth workflow.
  
• Coordinate with vendors, partners, and external agencies when required.
  
• Manage confidential and sensitive information with discretion.
  

7. Task & Project Management

• Support the VP in monitoring project timelines and deliverables.
  
• Follow up with teams to ensure completion of assigned tasks.
  
• Assist in preparing reports, dashboards, and presentations.