Executive / Assistant Manager

3 - 8 years

2 - 4 Lacs

Posted:2 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities (Mumbai location)

Department:

Designation:

Work experience:

Duties and Responsibilities:

1. Fluency in English is a key requirement, candidates that have worked in a US process in

the past and are comfortable dealing with different US accents are preferred

2. This role involves talking to patients in the US on a daily basis, this candidate will have to

work US hours & will have a target in terms of number of calls to be completed in a day.

3. Using their skills in communication candidate will have to sell / highlight the advantages

& benefits of our service

4. Candidate will have to overcome objections from the patients and resolve any queries

based on training provided

5. He/ she will have to follow a standardized checklist & complete various steps including

verifying patient information, recording consent to join the program etc.

6. Candidate will have to meet monthly / quarterly and annual targets in terms of calls

made, patients onboarded etc.

7. Candidate will have to make relevant updates to the company CRM

Skills and qualifications:

1. A grade communicator with prior experience in selling products / service to US market

is the primary key skill required

2. Skills in persuasion, query resolution & objection handling.

Education & Experience:

1. Proven work experience as a US customer tele sales agent

2. Prior knowledge and experience with ZOHO CRM is a big plus

3. Up to 3 years work experience preferred

4. Any Graduation

5. Prior experience with healthcare / pharmaceutical related tele calling for the US market

is a big plus

word format

shama.banu@sapwood.net

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Sapwood Ventures

Staffing and Recruiting

Mumbai Maharashtra

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