Posted:-1 days ago|
Platform:
Work from Office
Full Time
We are hiring for Non voice role with minimum 6 months of experience into customer service.
Role & responsibilities:
Handles customer or internal requests through written communication channels such as email, chat, or system updates no voice calls. Respond to customer queries via email, chat, or ticketing tools. Process requests such as order updates, account changes, refunds, or data corrections. Maintain accurate records in CRM or internal systems. Meet productivity, accuracy, and SLA targets. Ensures accuracy, compliance, and quality of non-voice interactions.
Transport policy- Cab will be provided within 25kms radius from office location and Cab will be provided only in night shift.
Immediate Joiners are preferred.
Sutherland
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