Exchange Server Engineer - Windows L3

Role & responsibilities

Position Title:

Position Overview

Must Have Skills AD,IIS,Plesk,Microsoft SQL,Office 365, Mirroring, Logshipping, Hosting , VAPT, DC-DR, SSL,Hyper V, DHCP, Exchange server

Key Responsibilities

Windows Server & Infrastructure

• Manage and maintain Windows Server 2012/2016/2019/2022 environments
• Performance tuning and patch management
• Handle OS-level security and compliance
• Automate tasks using PowerShell scripting
• Windows clustering and SQL DB mirroring/replication/clustering

Active Directory (AD)

• Design and manage Active Directory infrastructure, including FSMO roles, Sites & Services, GPOs, and trusts
• Troubleshoot AD replication, authentication, account lockouts, and DNS integration
• Execute AD migrations, upgrades, and manage OUs and delegation models

IIS (Internet Information Services)

• Deploy and configure IIS 8.5/10 for web applications
• Manage SSL certificates, bindings, redirects, and virtual directories
• Analyze logs and troubleshoot performance issues

Plesk Hosting Platform

• Manage shared and dedicated hosting environments on Plesk
• Handle upgrades, backups, licenses, and domain setups
• Troubleshoot web, mail, FTP, and DNS services

Microsoft SQL Server

• Administer SQL Server 2016/2019
• Schedule backups, manage security, and assist with basic T-SQL
• Troubleshoot application performance with developers

General L3 Responsibilities

• Serve as the final escalation point for L1 and L2 teams
• Perform root cause analysis and provide permanent fixes
• Document SOPs and maintain operational runbooks
• Participate in on-call rotation for critical support
• Ensure compliance with IT security and audit requirements

Required Skills and Qualifications

Technical Skills

• Windows Server administration (2012–2022)
• Expertise in Active Directory and Group Policy
• Proficient with IIS 8.5/10
• Experience with Plesk on Windows (Obsidian, Onyx)
• Working knowledge of Microsoft SQL Server (up to 2019)
• PowerShell scripting and automation

Soft Skills

• Strong analytical and troubleshooting ability
• Excellent written and verbal communication
• Ability to manage high-pressure incidents
• Good documentation and reporting skills

Preferred Certifications (Not Mandatory)

• Microsoft Certified: Windows Server Hybrid Administrator Associate
• Microsoft Certified: Azure Administrator / Solutions Architect
• MCSA / MCSE (Windows Server, SQL Server)
• ITIL Foundation

Additional Technical Experience Based on Focus Areas

Windows + Web Hosting

• 2–3 years of experience in IIS, Apache, NGINX, Plesk, and cPanel
• Security hardening, patching, and VAPT remediation
• Migration and disaster recovery planning
• Web server optimization, SSL configuration, and backups

Windows + Mailing

• 2–3 years of experience in Microsoft Exchange, MailEnable, SmarterMail
• Installation, configuration, and security remediation of mail servers
• Backup, recovery, and disaster recovery of mailing systems
• 24x7 operational support and performance tuning

Windows + DBA

• 2–3 years of experience in Microsoft SQL Server, MySQL, PostgreSQL
• Installation, configuration, and performance tuning of DB servers
• Backup strategies, replication, security, and disaster recovery
• SQL query optimization and DB monitoring

Please share the profile on vaibhav.kapahi@cyfuture.com