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3.0 - 4.0 years

0 Lacs

Bhuj, Gujarat, India

On-site

Location Name: Bhuj Job Purpose “This position is open with Bajaj Finance ltd.”Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity Duties And Responsibilities • Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities. • Achieving & exceeding Business goals.• Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development.• Meeting up with CAT A builders and getting their projects approved with BAFL• Negotiation with the builders for getting business in a cost effective manner• Identifying the need of sales training, analyzing changing market trends, channel deployment etc. Also giving feedback & suggestions to the RSM.• Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work.• Recruiting and Retaining high performers. • Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction. • Ensuring that Goals, PMP discussions, Development Plan discussions, ongoing coaching and feedback, skip level meetings is done on time and in an effective manner.• Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations.• Sales & Collect Model - Managing Collections of the acquired portfolio Required Qualifications And Experience Х Post Graduates with relevant sales experience of 3-4 years (also graduates with experience of 5-6 years may apply) in managing large sales channels in multiple market environments / corporate sales experienceХ Prior & relevant experience in the Financial Services Industry, with specific experience of Personal Loans / Business Loans/ loans against / purchase of commercial properties Х Demonstrated success & achievement orientation. Х Excellent communication skills.Х Strong bias for action & driving results in a high performance environment. Х Demonstrated ability to lead from the front. Х Excellent relationship skills. Х Strong analytical skills to drive channel performance and drive profitability.Х High motivational levels and needs to be a self starter.Х Working knowledge of Excel.

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3.0 - 4.0 years

0 Lacs

Gandhidham, Gujarat, India

On-site

Location Name: Gandhidham Job Purpose “This position is open with Bajaj Finance ltd.”Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity Duties And Responsibilities • Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities. • Achieving & exceeding Business goals.• Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development.• Meeting up with CAT A builders and getting their projects approved with BAFL• Negotiation with the builders for getting business in a cost effective manner• Identifying the need of sales training, analyzing changing market trends, channel deployment etc. Also giving feedback & suggestions to the RSM.• Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work.• Recruiting and Retaining high performers. • Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction. • Ensuring that Goals, PMP discussions, Development Plan discussions, ongoing coaching and feedback, skip level meetings is done on time and in an effective manner.• Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations.• Sales & Collect Model - Managing Collections of the acquired portfolio Required Qualifications And Experience Х Post Graduates with relevant sales experience of 3-4 years (also graduates with experience of 5-6 years may apply) in managing large sales channels in multiple market environments / corporate sales experienceХ Prior & relevant experience in the Financial Services Industry, with specific experience of Personal Loans / Business Loans/ loans against / purchase of commercial properties Х Demonstrated success & achievement orientation. Х Excellent communication skills.Х Strong bias for action & driving results in a high performance environment. Х Demonstrated ability to lead from the front. Х Excellent relationship skills. Х Strong analytical skills to drive channel performance and drive profitability.Х High motivational levels and needs to be a self starter.Х Working knowledge of Excel.

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3.0 - 4.0 years

0 Lacs

Junagadh, Gujarat, India

On-site

Location Name: Junagadh Job Purpose “This position is open with Bajaj Finance ltd.”Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity Duties And Responsibilities • Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities. • Achieving & exceeding Business goals.• Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development.• Meeting up with CAT A builders and getting their projects approved with BAFL• Negotiation with the builders for getting business in a cost effective manner• Identifying the need of sales training, analyzing changing market trends, channel deployment etc. Also giving feedback & suggestions to the RSM.• Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work.• Recruiting and Retaining high performers. • Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction. • Ensuring that Goals, PMP discussions, Development Plan discussions, ongoing coaching and feedback, skip level meetings is done on time and in an effective manner.• Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations.• Sales & Collect Model - Managing Collections of the acquired portfolio Required Qualifications And Experience Х Post Graduates with relevant sales experience of 3-4 years (also graduates with experience of 5-6 years may apply) in managing large sales channels in multiple market environments / corporate sales experienceХ Prior & relevant experience in the Financial Services Industry, with specific experience of Personal Loans / Business Loans/ loans against / purchase of commercial properties Х Demonstrated success & achievement orientation. Х Excellent communication skills.Х Strong bias for action & driving results in a high performance environment. Х Demonstrated ability to lead from the front. Х Excellent relationship skills. Х Strong analytical skills to drive channel performance and drive profitability.Х High motivational levels and needs to be a self starter.Х Working knowledge of Excel.

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3.0 - 4.0 years

0 Lacs

Rajkot, Gujarat, India

On-site

Location Name: Rajkot Job Purpose “This position is open with Bajaj Finance ltd.”Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity Duties And Responsibilities • Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities. • Achieving & exceeding Business goals.• Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development.• Meeting up with CAT A builders and getting their projects approved with BAFL• Negotiation with the builders for getting business in a cost effective manner• Identifying the need of sales training, analyzing changing market trends, channel deployment etc. Also giving feedback & suggestions to the RSM.• Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work.• Recruiting and Retaining high performers. • Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction. • Ensuring that Goals, PMP discussions, Development Plan discussions, ongoing coaching and feedback, skip level meetings is done on time and in an effective manner.• Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations.• Sales & Collect Model - Managing Collections of the acquired portfolio Required Qualifications And Experience Х Post Graduates with relevant sales experience of 3-4 years (also graduates with experience of 5-6 years may apply) in managing large sales channels in multiple market environments / corporate sales experienceХ Prior & relevant experience in the Financial Services Industry, with specific experience of Personal Loans / Business Loans/ loans against / purchase of commercial properties Х Demonstrated success & achievement orientation. Х Excellent communication skills.Х Strong bias for action & driving results in a high performance environment. Х Demonstrated ability to lead from the front. Х Excellent relationship skills. Х Strong analytical skills to drive channel performance and drive profitability.Х High motivational levels and needs to be a self starter.Х Working knowledge of Excel.

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3.0 - 4.0 years

0 Lacs

Gandhinagar, Gujarat, India

On-site

Location Name: Gandhinagar Job Purpose “This position is open with Bajaj Finance ltd.”Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity Duties And Responsibilities • Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities. • Achieving & exceeding Business goals.• Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development.• Meeting up with CAT A builders and getting their projects approved with BAFL• Negotiation with the builders for getting business in a cost effective manner• Identifying the need of sales training, analyzing changing market trends, channel deployment etc. Also giving feedback & suggestions to the RSM.• Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work.• Recruiting and Retaining high performers. • Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction. • Ensuring that Goals, PMP discussions, Development Plan discussions, ongoing coaching and feedback, skip level meetings is done on time and in an effective manner.• Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations.• Sales & Collect Model - Managing Collections of the acquired portfolio Required Qualifications And Experience Х Post Graduates with relevant sales experience of 3-4 years (also graduates with experience of 5-6 years may apply) in managing large sales channels in multiple market environments / corporate sales experienceХ Prior & relevant experience in the Financial Services Industry, with specific experience of Personal Loans / Business Loans/ loans against / purchase of commercial properties Х Demonstrated success & achievement orientation. Х Excellent communication skills.Х Strong bias for action & driving results in a high performance environment. Х Demonstrated ability to lead from the front. Х Excellent relationship skills. Х Strong analytical skills to drive channel performance and drive profitability.Х High motivational levels and needs to be a self starter.Х Working knowledge of Excel.

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3.0 - 4.0 years

0 Lacs

Valsad, Gujarat, India

On-site

Location Name: Valsad Job Purpose “This position is open with Bajaj Finance ltd.”Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity Duties And Responsibilities • Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities. • Achieving & exceeding Business goals.• Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development.• Meeting up with CAT A builders and getting their projects approved with BAFL• Negotiation with the builders for getting business in a cost effective manner• Identifying the need of sales training, analyzing changing market trends, channel deployment etc. Also giving feedback & suggestions to the RSM.• Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work.• Recruiting and Retaining high performers. • Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction. • Ensuring that Goals, PMP discussions, Development Plan discussions, ongoing coaching and feedback, skip level meetings is done on time and in an effective manner.• Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations.• Sales & Collect Model - Managing Collections of the acquired portfolio Required Qualifications And Experience Х Post Graduates with relevant sales experience of 3-4 years (also graduates with experience of 5-6 years may apply) in managing large sales channels in multiple market environments / corporate sales experienceХ Prior & relevant experience in the Financial Services Industry, with specific experience of Personal Loans / Business Loans/ loans against / purchase of commercial properties Х Demonstrated success & achievement orientation. Х Excellent communication skills.Х Strong bias for action & driving results in a high performance environment. Х Demonstrated ability to lead from the front. Х Excellent relationship skills. Х Strong analytical skills to drive channel performance and drive profitability.Х High motivational levels and needs to be a self starter.Х Working knowledge of Excel.

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3.0 - 4.0 years

0 Lacs

Palanpur, Gujarat, India

On-site

Location Name: Palanpur Job Purpose “This position is open with Bajaj Finance ltd.”Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity Duties And Responsibilities • Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities. • Achieving & exceeding Business goals.• Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development.• Meeting up with CAT A builders and getting their projects approved with BAFL• Negotiation with the builders for getting business in a cost effective manner• Identifying the need of sales training, analyzing changing market trends, channel deployment etc. Also giving feedback & suggestions to the RSM.• Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work.• Recruiting and Retaining high performers. • Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction. • Ensuring that Goals, PMP discussions, Development Plan discussions, ongoing coaching and feedback, skip level meetings is done on time and in an effective manner.• Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations.• Sales & Collect Model - Managing Collections of the acquired portfolio Required Qualifications And Experience Х Post Graduates with relevant sales experience of 3-4 years (also graduates with experience of 5-6 years may apply) in managing large sales channels in multiple market environments / corporate sales experienceХ Prior & relevant experience in the Financial Services Industry, with specific experience of Personal Loans / Business Loans/ loans against / purchase of commercial properties Х Demonstrated success & achievement orientation. Х Excellent communication skills.Х Strong bias for action & driving results in a high performance environment. Х Demonstrated ability to lead from the front. Х Excellent relationship skills. Х Strong analytical skills to drive channel performance and drive profitability.Х High motivational levels and needs to be a self starter.Х Working knowledge of Excel.

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1.0 - 3.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Location Name: Hyderabad Job Purpose “This position is open with Bajaj Finance ltd.” First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties And Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll) – Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM – Salesforce.com. Effectively engage with Credit, Operations, Risk & within 2W/3W teams. To ensure TAT is maintained for case processing. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee well in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of Off-roll staff DECISIONS (Key decisions taken by job holder at his/her end) Hiring of Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job)  Total Team Size: 9  Number of Direct Reports: 5 to 9  Number of Indirect Reports: NA  Number of Outsourced employees: 5 to 9  Number of locations: 1 to 4  Number of products: 1 i.e. Two wheeler Loan Required Qualifications And Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications – Graduate / Post Graduate Good command in excel is essential. Work Experience – 1 to 3 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated

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3.0 - 5.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Location Name: Hyderabad Job Purpose “This position is open with Bajaj Finance ltd.” First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties And Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (On roll and Off roll) – Hiring, Retention & Productivity. Responsible for empanelment of new dealers and resource allocation. Ensuring process & documentation compliance, FI, agreement execution & credit approval. Hiring, training & development of sales team to achieve targeted numbers. Responsible for tracking, managing & controlling PDD requirement compliance Understanding of CRM – Salesforce.com. Effectively engage with Credit, Operations & Risk teams. To ensure TAT is maintained for case processing. Managing and motivating the sales team towards achieving targets Conduct dealer events and competitions. Design and launch the competitions, identify winners and conduct recognition events MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee well in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of On-roll & Off-roll staff DECISIONS (Key decisions taken by job holder at his/her end) Hiring of On-roll & Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) From 200 to 250 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job)  Total Team Size: 36  Number of Direct Reports: 2 to 4  Number of Indirect Reports: NA  Number of Outsourced employees: 25 to 36  Number of locations: 4 to 7  Number of products: 1 i.e. Two Wheeler Finance Required Qualifications And Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications – Graduate / Post Graduate Good command in excel is essential. Work Experience – 3 to 5 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated

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6.0 - 8.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Location Name: Hyderabad Banjara hills Additional Job Purpose “This position is open with Bajaj Finance ltd.” Achieving & exceeding Business goals and targets for Commercial Vehicle Finance. Managing & grooming of the team to achieve their respective targets Duties And Responsibilities Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans Creating a strong & compliant sales culture to drive business. Sales Force Management, data management and efficient use of call center leads Dealer visit along with sales manager/FOS Portfolio management – 99% zero bucket collections Maintaining FEMI at 9% across location & span Monthly 5 days location travel Ensure teams adherence to sales governance & compliance processes Adherence to customer delivery TAT Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Recruiting and Retaining high performers. Team management & Grooming of the team to achieve their respective targets Managing the Delinquency of the business sourced to ensure health of portfolio Excel & power point presentation knowledge & skills Daily review with ABSM regarding projections / activity plan for the day Reviews with ABSM on projection verses delivery daily, to spur planning for the next day Ensures execution of the defined activity plan for customer visits by the team during the day Assists in Collections in HTS cases for buckets X and 1, as well as higher buckets Provides feedback to under-performing team members - seeks to understand causes, to provide timely and appropriate inputs and support Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant Resolves issues regarding documentations Decides on approaching customers of risk-prone geographical areas and profiles, and to stop approaching specific profiles, based on delinquency patterns Plans for business expansion - identifies and maps new areas, including fraud likelihoods, derives projections; Shares and discusses with branch teams and ASSCs - takes inputs to make action plans clear; Shares projections, action plans and budgets with RSM, seeking approval Cascades finalised plans received from RSM to the team - derives aligned short-term performance benchmarks such as DRR; Plans with team to achieve them Periodically monitors team on productivity metrics, and assists in resolving their issues; Monitors month on month productivity, WIRR, Insurance penetration, CC and CW lead penetration Shortlists from among initial candidate lists, makes recommendations of known candidates; Conducts initial interview with shortlisted candidates, providing comments as per format, and recommendations Reviews and discusses achievement with team periodically; Conducts mid-year and annual performance review per team member, providing feedback for their improvement MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Team Management Retention of front line sales force Maintaining consistent delivery of high performance Attrition (on roll & off roll) Required Qualifications And Experience Education Graduation / MBA Experience & Skills  Graduation with 6 to 8 years and MBA with 3-4 years of relevant experience  Demonstrated success & achievement orientation.  Strong analytical skills to drive channel performance and drive profitability  Strong bias for action & driving results in a high performance environment.  People & Relationship Management skills  Excellent Communication and Negotiation Skills  Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.

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2.0 - 5.0 years

0 Lacs

Hyderabad, Telangana, India

Remote

Senior Analyst 1(Level 1.5 Support) About The Role We are looking for a highly skilled and customer-focused Tier 1.5 Support Engineer to join our IT Service Desk team. The Tier 1.5 Engineer is responsible for handling advanced support issues, resolving escalated technical problems, and serving as the point of contact between Tier 1 support and specialized IT teams. This role requires strong troubleshooting capabilities, excellent communication, and a deep understanding of IT infrastructure and end-user technologies Our Team Culture Work environment, which is collaborative and driven by Learning, Attention to details & Empathy towards customer Empowering & Enabling individuals and teams to realize their full potential. Focus on outcomes, solving our users pain points & predictable delivery Data driven decision making on vision & roadmap of IT Service Desk. What Will You Be Responsible For The ideal candidate will have a blend of technical, process & operational skills in service desk management, operations, customer interactions, call handling. The candidate should be skilled at applying her/ his experience with a focus on problem solving, supporting systems, operational excellence, service quality, reduction of manual toil with focus on End User experience. Candidate should be highly collaborative and has good working experience in Global operating setups. Customer Service : Personal responsibility for customer satisfaction. Professionally represents the ‘Face and Voice of IT’ in difficult situations, consistently strives to listen, understand, and support the needs of others in a sensitive manner. Quality : Performs challenging tasks efficiently and effectively. Anticipates problems and takes corrective action prior to completing the task. Sets challenging objectives and works against self-defined standards of excellence to continually improve personal performance. Problem Solving : Strong attention to detail and outstanding analytical skills. Collaboration : Ability to work effectively to build relationships with colleagues, customers, and management through positive interaction. Flexibility and response to change : Proven ability to organize multiple efforts and to respond to shifting priorities. Demonstrated ability to study, understand, adapt, and respond effectively to a constantly changing environment. Communications : Listens with sensitivity and openness. Actively seeks constructive feedback and remains open and receptive to it. Anticipates the information needs of others. Proven skills in communicating with clinical and technical customers. What would your day look like? Handle incidents and service requests escalated from Tier 1 support via ITSM tools (e.g., ServiceNow ) Troubleshoot and resolve hardware, software, and network issues for end users. Provide support for Windows/Mac OS, Microsoft 365, VPN, printers, mobile devices, and collaboration tools. Identify area of opportunity for latest Knowledge Articles towards enhanced FCR and supportability. Ensure production solutions are reliable, secure, and effective and that implemented solutions are continuously monitored and documented. Look for opportunities to Left Shift and Right Shift tickets to reduce overall customer pain points, manual toil, and cost per ticket. Execute operational excellence, tracking metrics and KPIs to drive governance, quality, and efficiency. Influence and improve existing processes through innovative behaviors and effective change management. Perform Data Quality Audit on Incident logging. Suggest required changes towards deriving incident patterns and trends. Perform monthly Incident Pattern and Theme analysis. Execute opportunities and drive automation to improve KPIs on ticket reduction, ticket cycle time and resolution rate. Perform administrative tasks and troubleshooting in the following environments including Citrix, Active Directory, Single Sign-On services, E-mail Exchange, Patient electronic health records and other applications as needed. Support Active Directory tasks: password resets, user account management, group policy troubleshooting. Manage remote access and connectivity issues (e.g., Citrix, VPN, RDP). Perform root cause analysis for recurring issues and document resolutions. Escalate unresolved incidents to Tier 3 or specialized teams with detailed documentation. Follow ITIL best practices for incident, problem, and change management. Support software deployments, updates, patching, and imaging of systems. Who are we looking for? 2-5 years of Industry experience in Service Management, Service Operations, IT Service Desk Operations Good Communications skills (Fluent English) Flexibility to work in 24*7 work environment ITIL v4 Foundation certification (Preferred) Required Skills: MS Outlook, Word, Excel, Internet, Power BI, SQL Experience with Active Directory, Exchange Online, and ITSM ticketing tools. BE/B-Tech or Equivalent degree.

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3.0 - 5.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Location Name: Hyderabad Banjara hills Additional Job Purpose “This position is open with Bajaj Finance ltd.” First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties And Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (On roll and Off roll) – Hiring, Retention & Productivity. Responsible for empanelment of new dealers and resource allocation. Ensuring process & documentation compliance, FI, agreement execution & credit approval. Hiring, training & development of sales team to achieve targeted numbers. Responsible for tracking, managing & controlling PDD requirement compliance Understanding of CRM – Salesforce.com. Effectively engage with Credit, Operations & Risk teams. To ensure TAT is maintained for case processing. Managing and motivating the sales team towards achieving targets Conduct dealer events and competitions. Design and launch the competitions, identify winners and conduct recognition events MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee well in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of On-roll & Off-roll staff DECISIONS (Key decisions taken by job holder at his/her end) Hiring of On-roll & Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) From 200 to 250 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job)  Total Team Size: 36  Number of Direct Reports: 2 to 4  Number of Indirect Reports: NA  Number of Outsourced employees: 25 to 36  Number of locations: 4 to 7  Number of products: 1 i.e. Two Wheeler Finance Required Qualifications And Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications – Graduate / Post Graduate Good command in excel is essential. Work Experience – 3 to 5 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated

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4.0 - 5.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Description Functional Job Title : Billing Transformation –Business Analyst (Invoicing- ORMB) Reports to : BTP AVP/Sr. Manager Job Location : Bangalore or Chennai Department/ Division : Global Delivery, Bangalore Background State Street has established a Global Billing Function under Global Delivery, which is responsible for client billing set up and invoicing across all business lines and geographies globally at State Street. Organizationally, it combines all groups performing these activities globally, and also includes centers residing in State Street Shared Service locations in Poland, India and China. Billing Organization owns aspects of business-as-usual activities within billing areas and also drives process improvements and automation. Global Billing Function is in the process of migrating to a new technology platform which will be used for all business units and regions. Basic Purpose Of Job The Billing application Invoicing Business Analyst will support the business and perform following activities along with the non-PROD Billing application Related Invoicing Activities in ORMB ( for BUAT and other related purposes). They Will Perform The Following Functions Analyze and validate new business requirements for various platforms used by State Street for Billing function. Coordinate with requirement owners to understand and build the BRD’s for the Test Case Scenario. Attend Demo's from QA and raise issues if there are any gaps. Build test case for the scenarios which is part of enhancement (Release) Support various product enhancements and improvements for production release milestone Document procedures and checklists to control activities and report status Support process improvement to enable increase velocity in all related processes Perform day to day activities of identified as part of Billing Transformation Program BUAT Test case Execution and Evidence documentation. BUAT Test case Execution for Downstream Scenarios (GAO & OAS ) Perform the Billing Application setups that are needed in the Non prod instances as part of BUAT support. Work Experiences Bachelor’s/Master’s Degree in Finance, 4 - 5 years of progressive experience preferably from Financial Services and Banking industry / institutions. Experience of writing BRD’s, Test cases and execution of test scenarios. Complex operational activities involving analysis of financial data Knowledge on business or technical migration/conversion processes will be an added advantage Must have experience of Oracle Revenue Management and Billing (ORMB) Experience in SQL and JIRA. Variance analysis of reference and financial data and reporting of insights Skills Proficiency in Microsoft Office suite (Excel, Access, PowerPoint, Word, Visio), advance levels of Excel (pivot tables, formulas, excel workbook maintenance best practices) Excellent interpersonal, written, and verbal communication skills, with the ability to interface effectively with individuals at various levels, both internal and external Analytical, with strong problem-solving abilities and creative resolution skills Ability to work on multiple topics in a fast-paced, high volume environment Strong Analytical skill set used for financial data comparisons, reconciliations and investigations Ability to remain organized, pay strict attention to detail, and meet critical deadlines within program schedule Detailed orientated with ability to consistently and accurately execute against operational processes and controls Ability to adapt to a changing environment and demands of transition of new clients Strong communication skills with ability to participate in or lead conference calls and present financial results to financial and non-financial audiences at various levels of seniority Pride of ownership with the ability to drive results within the Business Solid business knowledge as it relates to the financial services industry including Financial product and institution knowledge Self-motivated, self-assured, and self-managed Job ID: R-775674

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2.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

The mission of the Services Leads ISSR is to maximize services revenue by establishing, building, and nurturing relationships with customers and managing all Customer Requests and Leads. In addition to lead management, he/she can be responsible to manage some delegated opportunities from the OSSRs related to Strategic and Targeted Accounts. Essential Responsibilities: Managing the Leads and Customer Requests o Manage all the Leads which have standard Services scopes (FSR Leads, CCC, Marcom, Web, Power Products and Power Systems) o React quickly to on-demand requests from customers o Research contact and identify/plan key initiatives o Develop new points of contact and potential account identified from marcom activities & campaigns, FSR leads and CCC/other leads o Develop and maintain relationship with customer o Take inbound calls and e-mails to support existing customer base o Quote and close deals for SKU based and standard Services offers (spare parts, renewal contracts, retrofits etc) o Answering customer questions and educate on all SE services o Engage with customers on digital platforms (LinkedIn) and be an active user o Report accurate monthly order forecasting Build and manage FS Opportunity Pipeline o Analyze & qualify opportunities in bFO o Meet daily goals for outbound sales calls to follow-up customer requests and the Leads o Take inbound calls and e-mails to support existing customer base and foster new points of contact and potential accounts to marketing campaign, FSR leads and CCC/other sales leads o Develop & cross-selling between Line of Businesses service offer o Transfer new product sales opportunities to OSSR or Product Inside Sales from the country o Quote and close the deal for standard services offer o Maintain the Installed Base data for customers o Coordinate with all the FS teams and product teams if needed, to satisfy service opportunities o Keep update the data of Installed Base of the customers o Document all records of customer interaction and activity in bFO o Respond on-time and on-quality to On-demand requests from the customers Main interactions Customers, Channels, Service Sales Managers, Service Marketing, CCC, Outside services sales, Service Execution, Service Tendering, Service Operations, Key Success Factors Reactivity on the Lead (FSR, CCC, Marcom, Web, Secure Power contract renewals) management and high hit rates on winning the Leads. Managing all customer demands in the fastest way by ensuring customer satisfaction Meeting and exceeding monthly, quarterly and yearly sales quota Close collaboration with Outside Services Sales for complex on-demand sales Improving customer account data quality Education : Bachelor /associate degree in Electrical / Electronic Engineering Experience: 2 - 5 years of experience on Inside or Outside Sales, Services Representative, Call center customer technical support, CCC technical agent, Business development. Soft skills : o Sales oriented/ results oriented/ daring/ passionate/ team player/ organized/ resilient/ voice clear & understandable/ engaging & enthusiastic o Strong interpersonal skills, seeking new ways of learning to upskill himself/herself o Basic to intermediate skill in MS Office products (Excel, Word, PowerPoint), able to work on bFO. o Familiarity with Schneider Electric products and services. o Verbal and written communication skills o Able to prioritize and manage multiple tasks and build customer relationships. o Successfully complete assigned training paths and successfully engage in technical sales conversations. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

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0 years

0 Lacs

Kochi, Kerala, India

On-site

Looking for graduates in any stream except B. Tech. US healthcare experience is preferable. Good comprehension and analyzing skills. Good typing and data entry skills. Accuracy and speed should be 98% and 30 WPM. Sound knowledge on working on MS Excel, Word Ability to effectively communicate with client over emails Manages multiple tasks and demonstrates excellent time management skills Should be able to comprehend client’s requirements Open for night shifts. Flexible to work on weekends if required.

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7.0 - 9.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Functional Job Title : Billing Transformation – Team Lead Reports to : BTP AVP/Sr. Manager Job Location : Bangalore or Chennai Department/ Division : Global Delivery, Bangalore Background State Street has established a Global Billing Function under Global Delivery, which is responsible for client billing set up and invoicing across all business lines and geographies globally at State Street. Organizationally, it combines all groups performing these activities globally, and also includes centers residing in State Street Shared Service locations in Poland, India and China. Billing Organization owns aspects of business-as-usual activities within billing areas and also drives process improvements and automation. Global Billing Function is in the process of migrating to a new technology platform which will be used for all business units and regions. Basic Purpose Of Job The team member will support migrating clients from the legacy billing system to ORMB platform, production support and support billing functional testing. They Will Perform The Following Functions Perform day to day activities of identified BTP Conversion team to convert clients from legacy systems to Oracle platform. Analysis of data conversion exceptions, research exceptions, update conversion rules, correct data exceptions Help Conversion lead in reconciliation, analysis and document root cause of invoice related data and calculation differences between the legacy and new platform Collaborate across the project team with business and technology to analyze and explain any issues Provide subject matter expertise and handle escalations Analyze and validate new business requirements for various platforms used by State Street for Billing function. Coordinate with requirement owners to understand and build the BRD’s for the Test Case Scenario. Attend Demo's from QA and raise issues if there are any gaps. Build test case for the scenarios which is part of enhancement (Release) Support various product enhancements and improvements for production release milestone Document procedures and checklists to control activities and report status Support process improvement to enable increase velocity in all related processes Perform day to day activities of identified as part of Billing Transformation Program Perform the Billing Application setups that are needed in the Non prod instances as part of BUAT support. Work Experiences Bachelor’s/master’s degree in finance, 7 - 9 years of progressive experience preferably from Financial Services and Banking industry / institutions. Complex operational setting involving analysis of financial products ( Funds, derivatives) Experience of writing BRD’s, Test cases and execution of test scenarios. Complex operational activities involving analysis of financial data Knowledge on business or technical migration/conversion processes will be an added advantage Must have experience of Oracle Revenue Management and Billing (ORMB) Experience in SQL and JIRA. Variance analysis of reference and financial data and reporting of insights Skills Proficiency in Microsoft Office suite (Excel, Access, PowerPoint, Word, Visio), advance levels of Excel (pivot tables, formulas, excel workbook maintenance best practices) Excellent interpersonal, written, and verbal communication skills, with the ability to interface effectively with individuals at various levels, both internal and external Analytical, with strong problem-solving abilities and creative resolution skills Ability to work on multiple topics in a fast-paced, high volume environment Strong Analytical skill set used for financial data comparisons, reconciliations and investigations Ability to remain organized, pay strict attention to detail, and meet critical deadlines within program schedule Detailed orientated with ability to consistently and accurately execute against operational processes and controls Ability to adapt to a changing environment and demands of transition of new clients Strong communication skills with ability to participate in or lead conference calls and present financial results to financial and non-financial audiences at various levels of seniority Pride of ownership with the ability to drive results within the Business Excellent business knowledge as it relates to the financial services industry including Financial product and institution knowledge Self-motivated, self-assured, and self-managed Job ID: R-775673

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2.0 years

0 Lacs

Coimbatore, Tamil Nadu, India

On-site

Urgent Hiring !!! We have an immediate requirement for Administrative Assistant (Voice Process) at our Coimbatore office. Position: Administrative Assistant – Voice Process Qualification: Bachelor’s degree or equivalent experience Experience: Freshers & 1–2 years preferred Skills: Excellent spoken English ,Tamil & Hindi Strong communication & coordination skills Knowledge of basic admin & finance tasks Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) Experience in voice process/customer service preferred Responsibilities: Handle inbound & outbound calls for client support Manage daily office administrative work Assist with finance tasks like invoice follow-ups & record keeping Coordinate between teams for smooth operations Salary: Best in Industry Location: Coimbatore 📩 How to Apply: LIKE this post and COMMENT #INTERESTED Shortlisted candidates will be contacted within 24 hours You can also DM for more details or send your resume to +91 75300 25147 Job Timing: 9:30 am – 6:30 pm | Monday to Saturday Interview Time: 11:00 am – 3:00 pm | Monday to Saturday Contact Person: HR Executive – Call 75300 25147 Job Type: Full-time #Hiring #VoiceProcess #AdministrativeAssistant #CustomerService #JobOpening #CoimbatoreJobs #FreshersWelcome

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0 years

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Chennai, Tamil Nadu, India

On-site

Join as a Research Intern at Acrophase! Are you passionate about sports science, human performance, and biomedical research? Acrophase at IIT Madras is inviting motivated and research-oriented interns to work on cutting-edge projects at the intersection of athlete monitoring, wearable sensors, and data-driven physiology. Position: Research Intern Location: IIT Madras, Chennai Duration: 3-6 months internship What you'll do? Work closely with our multidisciplinary team on real-world datasets involving elite athletes. Assist in data collection, processing, and analysis from physiological tests. Contribute to experimental design and protocol implementation for athlete performance studies. Perform literature reviews and prepare research summaries. Support in report writing, visualization, and presentations. Collaborate with the team on manuscript preparation for scientific publications. What are we looking for? Background in Biomedical Engineering, Electrical Engineering, Data Science, or a related field. Basic knowledge of human physiology and sports performance concepts. Proficiency in data analysis tools (Excel, Python, MATLAB, or R). Strong research and analytical skills. Ability to work in a team-oriented, fast-paced environment. Familiarity with scientific writing skills The candidate will also be considered for potential conversion to an MS in Electrical Engineering at IIT Madras based on performance.

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2.0 - 5.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Role Description Role Proficiency: A Voice Associate should under very minimal guidance be able to take customer support calls effectively and efficiently following the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data Associate should under very minimal guidance effectively and efficiently process the transactions assigned in a timely manner and ensure that quality of output and accuracy of information is maintained in alignment with SLAs Outcomes Acts under very minimal guidance to achieve the following: Service Level Agreement (SLAs) specified by the client in terms of quality productivity and schedule should be managed to ensure 100% adherence. Data: Analyze information enter and verify data following the SOP to ensure completion of the task. Voice: Customer calls responses and any updates or edits to workflow based on after call work should be performed as per directions. Be aware of any clients processor product updates and ensure 100% compliance towards the same. Proficient in the process and assist other team members who are new to the process to ensure quick readiness of the team. Able to handle and manage higher complexity tasks. Able to analyze processes and come up with ideas to automate them to increase operational efficiency. Measures Of Outcomes 100% Adherence to quality standards Adherence to turnaround time for response and resolution Completion of all mandatory training requirements 100% adherence to process and standards 100% adherence to SLAs where applicable Number of issues fixed and tasks completed Number of non-compliance issues with respect to SOP Production readiness of new joiners within agreed timelines by providing guidance Zero/No Client Escalations Outputs Expected Processing Data: Processing transactions assigned as per SOPs Handling Calls Voice Handle customer support calls resolve issues and complete after-call work Production Take calls (voice) or process complex transactions (data) Quality Perform quality control for transactions processed by associates if required Reporting Create reports prepare spreadsheets of daily transactions data entry in software/tool Report status of tasks assigned complying with project related reporting standards and process Productivity Completion of tasks with zero errors. Take steps to improve performance based on coaching Monitors progress of requests for support and ensures users and other interested parties are kept informed. Issue Resolution Identifies analyses and solves the incidents/transactions. Address any problems with the supervisor /QA to ensure maximum productivity and efficiency. Training Attends one on one need-based domain/project/technical trainings as needed. On time completion of all mandatory training requirements of the organization and customer. Provide on floor training and one to one mentorship of new joiners. Escalation Escalate problems to appropriate individuals and support team based on established guidelines and procedures. Manage Knowledge Consume project related documents share point libraries and client universities Communication Share status update to the respective stakeholders and within the team Collaboration Collaborate with different towers of delivery for quick resolution (within SLA); document learnings for self-reference. Collaborate with other team members for timely resolution of errors Assist new team members to understand the customer environment. Process Adherence Thorough understanding of organization and customer defined process; consult with mentor when in doubt. Adherence to defined processes. organization’ s policies and business conduct. Skill Examples Customer Focus: Focus on providing prompt and efficient service to customers goes out of the way to ensure that individual customer needs are met. Attention to detail to ensure SOPs are followed and mistakes are not knowingly made Team Work: Respect others and work well within the team. Communication: Speak clearly and write in a clear and concise manner. Uses appropriate style and language for communication (Data) Communication: Speaks in an accent neutral manner or with the accent required for the process with good vocabulary and grammar skills. Writes clearly (Voice) Typing Speed with 15WPM and 80% accuracy Make rule-based decisions and judgments based on guidance from Lead Analytical ability to understand the larger picture of customer issues. Ability to follow SOP documents and escalate the s with in the SLA defined. Willingness and ability to learn new skills domain knowledge etc. Sr. Process Associate Quality Auditor SME Frontline resource - Voice/Backoffice Quality Auditors SME Knowledge Examples Familiar with Windows Operating Systems MS Word MS Excel. English comprehension – Reading writing and speaking Domain knowledge based on process (healthcare banking investment F&A retail customer support etc) Fair understanding of customer infrastructure ability to co-relate failures. Familiarity with work allocation and intake functions Experience level – 2 to 5 years Additional Comments Reconciliations Junior Analyst Shift time zone : APAC/EMEA Overview of Role/Principle Responsibilities: Working within the Reconciliations team in ensuring the integrity of custody and cash position data is maintained within our internal systems through our daily reconciliation processes. Ensure the complete reconciliation, investigation and allocation of all breaks are completed within set SLA’s and deadlines. The role holder will thrive in a fast-paced environment with an emphasis on meeting tight deadlines. A strong interest in learning and harnessing technology will help you with your role in the organisation. Key Responsibilities:  Accountable for allocated portfolios, proactive investigation and timely follow up of queries arising from internal stakeholders, clients, counterparties, custodians and administrators;  Perform custody transaction and position reconciliation against internal records;  Maintain ownership of daily cash and stock breaks by conducting investigation on differences, and monitoring through timely resolution with processing teams and custodians/administrators;  Perform outstanding OTC bilateral collateral and outstanding position reconciliation, outstanding fixed deposit positions, between internal and counterparty records and monitor through breaks resolution in a timely manner;  Validate and update internal records with relevant transactions, such as fees and income;  Work through high volumes, prioritise, and manage workload according to risk or deadlines;  Meet the needs of our business partners and internal clients; and Assist in the training of staff; and  Provide specialist product knowledge; contribute to department and Company initiatives and projects. Skills and Behaviours Required:  Will be required to undertake comprehensive training and development opportunities related to Operations.  Prior experience in reconciliations / investment accounting preferred;  Strong and proven investigations skills preferred (liaising with internal & external parties);  Familiar with equities, fixed income and derivative products desired; and  Proficient in basic software including MS Excel.  Wider experience in Asset Management and understanding of the end-to-end asset lifecycle;  Understanding of operational risks and control frameworks; and  Prior experience of Aladdin and Tri-Optima.  Good at analysing and solving problem with a strong handle on operational risk;  Effective in managing your own time with ability to prioritise tasks appropriately;  Open to feedback, receptive to change, challenges status quo and continually looks out for team and self-improvement opportunities;  Excellent communicator with strong interpersonal skills;  A strong team player able to develop and manage strong working relationships with global internal departments and external counterparties; and  Able to adapt to changes quickly and be an advocator of an innovative culture within the team. Discharge of responsibilities The role holder shall ensure that all their responsibilities are performed to the highest levels of integrity, quality and transparency and in a manner most likely to promote the success of the Company, taking into account the interests of key stakeholders including clients, employees, regulators, suppliers and society as a whole. In discharging their responsibilities the individual shall establish appropriate oversight and control structures for all areas under their control where needed. Skills Back Office Operations,Investment Management,Reconciliation

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1.0 years

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Chennai, Tamil Nadu, India

On-site

About the Role: We are seeking highly motivated and experienced Patient Care Coordinators to join our team. The Patient Care Coordinator will work closely with patients and doctors to ensure seamless consultation experience for our patients who visit our offline clinics. The successful candidate will be responsible for coordinating patient care, managing multiple priorities and deadlines, and providing excellent customer service. Key Responsibilities: Coordinating with patients and healthcare providers to schedule consultations, counselling sessions, and tests. Preparing and formatting documents using Microsoft Word and other software programs. Communicating with patients via various,Customer Relationship Management (CRM) platforms to keep them informed about the next steps in their care. Answering patient queries and ensuring the best experience for our patients Prioritising and managing multiple tasks and their deadlines. Desired Skills & Experience: Strong Interpersonal, organisational, and communication skills - This is necessary for this profile Minimum of 1 years of experience in healthcare administration or patient coordination. Any Bachelor's degree (Healthcare administration or a related field will be preferred) Proficiency in Microsoft Office applications, including Word, Excel, and Outlook. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Excellent customer service and problem-solving skills. Knowledge of medical terminology and procedures is preferred. If you are a highly organised and detail-oriented individual with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

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5.0 years

0 Lacs

Chennai, Tamil Nadu, India

Remote

Req ID: 329202 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Windows Server System Administrator to join our team in Chennai, Tamil Nādu (IN-TN), India (IN). Role Title Infrastructure Operations Senior Analyst / Windows Server System Administrator Role Description The Infrastructure Operations Senior Analyst is responsible for activities relating to the build, maintenance and operation of infrastructure platforms. You will have the opportunity to work with our established setup, and drive future improvements in the performance of our technology infrastructure platforms, ensuring that we are increasing the reliability of the platform and optimizing its capacity. Key Responsibilities Provide sound understanding of technology infrastructure concepts and principles to provide support to supported platforms and sectors within technical domainApply basic understanding of how multiple areas collectively integrate within technology infrastructure to support the operations environmentHandle issues and escalations, as well as resolve production problems, reporting to management on status and technical matters Plan and implement improved processes, backup and recovery plans, and uniform methodologies and standardsUtilize skillset to provide support, trouble-shooting and performance-tuning within technical domainAssist with installation and upgrade of platform/sector utilities and toolsStakeholder Management and People ResponsibilitiesWork effectively with virtual and remote team members exercising critical thinking to resolve issues and presenting technical findings accurately to internal customers and leadershipAct as a liaison between various CTI businesses providing direction and support to resolve issues in a timely mannerDirectly impact the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams by providing mentoring and training to junior members of the teamActively contribute towards self-development by creating and following development plans based on discussions with managementCore Role CompetenciesTechnical Knowledge: Has a recognizable area of technical competence. Familiar with appropriate standards. Applies subject domain knowledge to meet organizational need/guide actions. Keeps up with current and possible future technological developments in the field.Processes/ Procedures: Ensures processes and procedures are in place for self and others to use. Seeks ways to improve existing processes, making adjustments or recommending reengineering improvements.Customer and Industry Knowledge: Consistently applies a business driver and marketplace focus when prioritizing actions.Risk Management: Examines and defines factors that could adversely affect task completion, delivery or achievement of customer satisfaction. Evaluates controls to help mitigate negative outcomes through prevention, detection and correction. Identifies the risks of negative outcomes, including inadvertent error or fraud. Ensures ongoing compliance with regulatory requirements.Stakeholder Management: Identifies key partners and their influence, implements techniques for communicating/engaging and managing expectations. Has frequent interactions. Finds the appropriate balance of completing claims by various groups of stakeholders, acting fairly and in consideration of cultural and ethical factors.Client Centricity: Uses insights from customer relationships to anticipate their needs and provide services beyond their expectations. Actively seeks information to understand client issues, expectations, and needs.Problem Solving and Decision Making: Makes sound decisions. Considers relevant factors and uses appropriate decision-making criteria and principles. When making decisions, uses a mix of analysis, wisdom, experience and discernment. Assesses business needs, anticipates problems. Works independently and is self-directed.Skills / Experience LevelsYou have good communication skills with the ability to articulate clearly in high stress situationsYou enjoy learning and love sharing your knowledge with othersYou work independently and are self-directedYou are a detail oriented and perseverant individual You have a positive attitude with the drive to get the work doneYou enjoy collaborating and working as part of a cross discipline team.You’re a self-starter with good problem solving skills, and you continuously look for ways to improve things. You understand the importance of prioritization of your work.Providing a great experience to the users of your platform is important to you.You have skills and proficiency with MS PowerPoint, Excel, Access or other analytical toolsSolid understanding of ITIL and LEAN operating model.Solid understanding of TCP/IP, routing principles, firewall rules, DNS, and troubleshooting packet loss/latency.Understanding of Active Directory, SRV Records, Windows Authentication ProcessUnderstanding of MS Vital Signs, System Performance Counters (CPU/Mem Utilization)Understanding of PowerShell, and executing commands remotely against one or more servers.Ability to create one-off PowerShell scripts to be used to process requests on multiple servers.Working Experience with (SAN, NAS, MPIO, Veritas Volume Manager)Analysis of server event logs, memory dumps, and analyzing for root cause.Experience supporting HP Hardware, Driver/Firmware Updates, DiagnosticsExperience supporting MS Windows 2008 – 2019 in a 1,000+ server environment.You have a Bachelor’s degree (Computer Science or Engineering degree preferred) or equivalent work experience We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Experience: 5+ years About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

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0 years

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Chennai, Tamil Nadu, India

On-site

Job Title : SAP Product Specialist Location : Chennai Job Type : Full Time Job Brief We are looking for a passionate and skilled Product Specialist to help create and launch world-class solutions. You will work with our team and our clients to bring new products to life ? from the first idea to a successful launch in the market. Your goal will be to make our products valuable, competitive, and loved by customers, while helping grow our revenue. Responsibilities Plan and deliver new product prototypes, from idea to launch. Work with teams to check if the product is financially and commercially viable. Help prepare marketing materials, training programs, and other resources for product launches. Research competitor products, industry trends, and market needs to create strong product requirements. Guide, mentor, and support team members to achieve goals. Qualifications Strong knowledge of SAP MDG ? Technical with experience in SAP Master Data and Data Migration. Experience in product conceptualization and launch. Ability to research and analyze market trends. Good teamwork and leadership skills. Why Join Us? Be part of an innovative and collaborative work culture. Work on exciting products that make a real impact. Opportunity to grow your skills and take on leadership roles. Supportive team that values your ideas and contributions. Application Instructions If you possess the qualifications and are driven to excel in your field, we warmly invite you to apply by sharing your updated resume at resumes@empglobal.ae or by applying directly through this platform. Note: While we appreciate every application, only shortlisted candidates will be contacted. Your understanding is appreciated in this regard!

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6.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Position - Senior Consultant (Regulatory Reporting) Experience - 6+ Years At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Job summary: We are looking for a banking domain experienced individual to oversee all financial reporting for US Regulators. A successful candidate will be responsible for preparing & reviewing various schedules to support reporting activities, financial analysis, financial reporting and assisting management with US statutory reports, schedules and working notes. This is a fantastic opportunity for a professional who thrives in a busy workplace and is well-versed in working closely with senior management. In-depth knowledge of reporting requirements for FR Y-14 Q/M, FR Y-9C, FFIEC031 and FR 2052a as well as a general understanding of regulatory reporting principles and regulator focus areas Finance / Accounting/ Product - Foundational accounting and finance knowledge, experience with financial products and understanding of the life cycle of a transaction as it relates to data attributes. Process / Data flow - Understanding of process and data flows, from onboarding, aggregation, and reporting layers, then to the reporting/submission line items with the regulatory reporting and submission environment Origination Document Review - Understanding of how to review onboarding documents or reference for transactional testing (e.g., Loan Origination Statements, Counterparty Reference data) Conformance Testing – Data Analysis - Technical data analysis, experience extracting and profiling large data sets. SQL understand to review implemented system code and translate technical system logic/transformation rules into general business terms to determine conformance to regulatory requirements Precision and attention to detail in reviewing financial statements and regulatory filings. Strong analytical skills to identify errors and discrepancies in financial reports. Exceptional time management skills to meet tight deadlines and manage multiple filing timelines. Excellent written and verbal communication skills to liaise with internal departments and external regulatory bodies. To qualify for the role, you must have. 6+ years of work experience preferably in banking industry or big 4 consulting firm. In-depth knowledge of US regulatory reporting requirements as well as a general understanding of regulatory reporting principles and regulator focus areas Foundational accounting and finance knowledge, experience with financial products and understanding of the life cycle of a transaction as it relates to data attributes. Strong excel skills Demonstrated strong written and oral communication skills. Ideally, you’ll also have CPA, CA, or similar professional qualification will be preferred. Proficiency in MS – Excel, MS – Office. Deep understanding of Transaction & Conformance testing Strong analytical thinking and problem-solving skills. Excellent written and verbal communication skills with the ability to present complex financial concepts to a broad audience. What We Are Looking For A team player with a curious mindset – should be open to continuous learnings and improvements. Individual contributor / small team – so must drive end to end. Self-driven with an ability to produce high quality output and self-checks with minimal supervision. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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5.0 years

0 Lacs

Greater Chennai Area

On-site

About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business Line/Function ITGP Digital Working is responsible to provide IT Services to our clients ensuring a Digital Market evolution, in a secured and performant environment, and with a reliable quality. This function includes Infrastructures (Active Directory, Messaging, Instant Messaging, Desktop ...) as well as elements of the Global Services organization This team is leveraging common tools and frameworks to build technical items (playbooks, scripts, configurations, etc.) allowing IT actions automation and new tooling implementation for business applications Job Title Power Platform Developer Date Department: ITG Workspace Location: Chennai Business Line / Function ITGP Reports To (Direct) Grade (if applicable) NA (Functional) Number Of Direct Reports NA Directorship / Registration NA Position Purpose Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the team’s goal. We are looking for a Power Platform developer with strong development skills and extensive knowledge of the Microsoft 365 environment. You will be responsible for designing, developing, and maintaining solutions using the Microsoft Power Platform (Power Apps, Power Automate) to meet the business needs by collaborating with the French team. Your work will help streamline business processes, improve operational efficiency, and drive digital transformation across the organization. Responsibilities Direct Responsibilities Solution Development: Design and develop custom applications and automated workflows using Microsoft Power Apps, Power Automate, and other Power Platform tools. Business Process Automation: Collaborate with French team and business teams to identify opportunities for automation, create workflows, and improve existing processes using Power Automate and Power Apps. Data Integration: Build integrations between Power Platform solutions and various data sources such as Microsoft 365, SharePoint, Dataverse, and third-party applications like ServiceNow. Support and Maintenance: Provide ongoing support, troubleshooting, and optimization for existing Power Platform solutions to ensure they continue to meet business needs. Contributing Responsibilities Expertise in building canvas and model-driven Power Apps. Proficiency in creating workflows and automations using Power Automate. Familiarity with common data sources (Microsoft 365, SharePoint, Dataverse). Knowledge of Power Platform security, governance, and licensing best practices. Power Fx skills Strong communication skills and the ability to interact effectively with business stakeholders. Experience in modern, intuitive and responsive website design excellent UI / webdesign skills, ideally showing strong samples of web sites or esponsive design webapps Technical & Behavioral Competencies Power Platform: Power Apps: Creating low-code applications, mastering different versions (Canvas Apps, Model-Driven Apps, Portals). Power Automate: Automating workflows, connectors, triggers, and actions. Dataverse: Managing and structuring data in Microsoft Dataverse, often used to store data for Power Apps applications. Languages And Tools Power FX Expressions: The formula language used in Power Apps, similar to Excel. JSON: Useful for configuring custom connectors and managing data in Power Automate. SQL: Understanding relational databases if using systems like SQL Server. HTML, CSS, and JavaScript​: For customizing user interfaces and Portals applications .APIs and Connectors: Integration with external systems via Power Automate connectors or REST APIs .Microsoft Environment sMicrosoft 365: Good knowledge of Microsoft tools like SharePoint, Teams, and OneDrive, often integrated with Power Platform .Azure: Basic knowledge of Azure Logic Apps, Azure Functions, and Azure API Management for advanced automation needs .Dynamics 365: Useful if working in enterprise ecosystems integrating Dynamics 365 .Data Integration And Management Knowledg eConnecting and integrating data sources like SharePoint, Excel, SQL Server, or third-party systems via connectors .Managing permissions and security, including the use of roles and permissions in Dataverse .Analytical And Non-Technical Skill sDesign and Modeling :User-Centered Design (UX/UI): Creating intuitive and efficient applications .Business Process Analysis: Understanding user needs to effectively automate their workflows .Problem Solvin gAbility to analyze business challenges and propose solutions based on Power Platform tools .Project Managemen tCollaboration with business and technical teams .Agile methodologies for managing development projects .Documentation And Trainin gWriting user guides for applications and workflows .Training end-users on the created tools .Good knowledge and experience with following technologie sStrong knowledge of AGILE methodology .JIRA tool sSpecific Qualifications (if Required )Recommended Certifications : To validate your skills, consider obtaining the following Microsoft certifications :PL-900: Microsoft Power Platform Fundamentals (beginner level) .PL-100: Microsoft Power Platform App Maker (application creation) .PL-200: Microsoft Power Platform Functional Consultant (functional consultant) .PL-400: Microsoft Power Platform Developer (advanced developer) .Skills Referentia lBehavioural Skills: (Please select up to 4 skills )Ability to collaborate / Teamwor kDecision Makin gPersonal Impact / Ability to influenc eAttention to detail / rigo rTransversal Skills: (Please select up to 5 skills )Ability to understand, explain and support chang eAnalytical Abilit yAbility to manage a projec tAbility to develop and adapt a proces sAbility to develop and adapt a proces sEducation Leve lBachelor Degree or equivalen tExperience Leve lAt least 5 years

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11.0 years

0 Lacs

Guindy, Tamil Nadu, India

Remote

Req ID: 125267 Remote Position: Hybrid Region: Asia Country: India State/Province: Chennai City: Guindy, Chennai Summary We are seeking a highly motivated and data-savvy Business Analyst to join our growing Data & Analytics team. In this role, you will be a key liaison between business stakeholders and the data team, translating business needs into actionable data requirements and driving the development of impactful reporting and analytics solutions. You will be responsible for understanding what the business teams need to solve for, identifying relevant data sources, and collaborating with the Data Center of Excellence to deliver high-quality data solutions that support informed decision-making across the organization. Detailed Description Requirements Gathering: Elicit and document requirements for reporting and analytics projects through workshops, interviews, and surveys with stakeholders across different departments. Clearly define the purpose and objectives of reporting, identifying key performance indicators (KPIs) and metrics. Analyze existing reports and data sources to identify gaps and opportunities for improvement. Data Discovery and Mapping: Work with stakeholders to understand the current data landscape, including existing reports, data sources, and data quality. Identify and document relevant data sources, both internal and external, required to meet reporting requirements. Collaborate with data engineers and architects to map data flows and ensure data integrity. Data Modeling and Visualization: Develop conceptual and logical data models to support reporting requirements. Create mockups and prototypes of reports and dashboards using tools like Excel, Google Sheets, and Power BI to visualize data and gather feedback from stakeholders. Translate business requirements into technical specifications for data engineers and developers. Collaboration and Communication: Work closely with the Data Center of Excellence to ensure alignment between business needs and data solutions. Effectively communicate data requirements and project updates to both technical and non-technical audiences. Build strong relationships with stakeholders across the organization to foster collaboration and trust. Knowledge/Skills/Competencies Essential Skills: 11+ years of experience as a Business Analyst with a focus on data analysis and reporting. Strong understanding of enterprise data tools and structures, including data warehouses, data lakes, and data pipelines. Proven ability to gather and document detailed business requirements. Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders. Advanced proficiency in Excel or Google Sheets, including data manipulation, analysis, and visualization. Experience with Power BI or other data visualization tools. Desirable Skills: Knowledge of SQL and data modeling techniques. Familiarity with data governance principles and best practices. Experience working in an agile development environment. Industry experience in [relevant industry, if applicable]. Experience with Generative AI tools and processes. Physical Demands Duties of this position are performed in a normal office environment. Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required. Typical Experience Proven experience (4 - 5 years) as a Business Analyst, preferably within a manufacturing sector. Project management certification is an asset but not required Typical Education Bachelor's degree in Business Administration, Information Systems, or a related field or a combination of work experience and education. Notes This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law). At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them. Company Overview Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

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