Event & Venue Manager

About 20 Downtown

20 Downtown is a premium heritage banquet in Churchgate that hosts weddings, corporate events, and private celebrations.

We’re known for our elegant architecture, warm hospitality, and seamless event experiences — from the first enquiry to the last guest leaving happy.

Role Overview

We’re looking for an Event & Venue Manager to handle client walkthroughs, coordinate event-day operations, and ensure the venue runs smoothly at all times. This role combines event management, venue operations, and client-facing hospitality.

If you come from an event management / banquets / hospitality operations background, we’d love to meet you.

Key Responsibilities

• Conduct venue tours and explain packages, pricing & amenities

• Handle enquiries via phone, WhatsApp, email & walk-ins

• Support follow-ups and booking conversions

• Lead or assist with event-day coordination

• Liaise with decorators, caterers, planners & vendors

• Ensure the venue is guest-ready and visually perfect at all times

• Coordinate with housekeeping, security & operations teams

• Maintain enquiry logs, booking sheets & operational checklists

Requirements

• 1–3 years of experience in event management / banquet operations / hospitality operations

• Strong communication & client-handling skills

• Confident personality for walkthroughs & event supervision

• Organised, proactive & comfortable in fast-paced environments

• Willing to work weekends & event hours (weekly off provided)

• Basic Excel/CRM knowledge is a plus

Salary

₹30,000 – ₹35,000 per month + performance incentives

Location

Churchgate, Mumbai

To Apply

• Email your CV to careers@20downtown.com