- Under limited supervision, monitor and maintain the efficiency of software applications
- Manage code migration across environments to ensure continued and synchronized functionality
- Provide software application support
- Establish the root causes of application errors
- Perform analyses on software application functionality and suggesting improvements
- Ensure effective front end and back end functionality of applications
JOB DESCRIPTION
- In this role, you will be responsible for converting business requirements into solutions that utilize Epicor Kinetic ERP capabilities
- You will play a key role in creating and maintaining customizations using Kinetic functions, Application Studio, BPMs, Data Directives, BAQs, forms and dashboards
- Additionally, you will be involved in SQL Report writing using SSRS and ensuring compliance with change control processes and documentation standards
MAJOR JOB DUTIES AND RESPONSIBILITIES
- Implement and configure Epicor Kinetic ERP into new manufacturing and distribution businesses.
- Patch & upgrade the ERP on a regular cadence and manage testing with the business.
- Collaborate with businesses and stakeholders to understand their requirements and translate them into business system process maps and technical specifications.
- Develop and maintain customizations in Epicor Kinetic using Application Studio, BPMs, Data Directives, APIs and Functions
- Create and manage BAQs and dashboards.
- Utilize SQL Report Writing skills using SSRS.
- Adhere to change control processes and documentation standards.
- Experience in business process automation & BI Reporting/Dashboards.
- Monitor and analyze the live system proactively to figure out system stability, and performance, and identify any potential malfunctioning in business flow and logical implementation.
- Closely work with other consultants to ensure the technical solution & its architecture is fit for the purpose.
- Serve as trouble-shooter and escalation point for critical/complex technical issues.
QUALIFICATIONS (Education/Training, Experience, and Certifications)
- Bachelors Degree in Engineering (computer science or other equivalent majors). Prefer an advanced degree.
- 8-10 years of overall experience in the IT industry.
- Minimum of 3 years of experience working with Epicor ERP 10 / Kinetic
- 2 years of experience using REST API
- 3 years of experience in SQL Relational Databases, including SSRS, SSAS, SSIS, Stored Procedures, and functions.
- Proficiency in C# programming (3 years of experience)
- Strong knowledge of the manufacturing and distribution industry
- Excellent presentation and communication skills to interact with various leaders.
- Overall expertise in ERP systems is desirable.
- Solid understanding of networking and infrastructure supporting the ERP
- Strong analytical and problem-solving skills with attention to detail.
- Collaborative abilities to work effectively in a team environment.
- Ability to multitask, prioritize tasks, and meet deadlines.
ENVIRONMENTAL WORKING CONDITIONS & PHYSICAL EFFORT (Under Typical Conditions)
- Typically works in an office environment with adequate lighting and ventilation and a normal range oftemperature and noise level.
- Work assignments are diversified. Examples of past precedents are used to resolve work problems. New alternatives may be developed to resolve problems.
- A frequent volume of work and deadlines impose strain on a routine basis.
- Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting, or carrying objects that typically weigh less than 10 lbs.