Job
Description
The role requires to Drive strategic and tactical decisions which ensure the successful delivery of projects. Closely partner across project, product, and subject area boundaries, working with service, marketing, business, engineering, and handle dependencies, define plans including schedule, risk management and driving alignment among teams. Drive projects and coordinate inter-dependencies across product teams to deliver to plan. Collaboratively handle change and risk, making timely decisions, facilitating effective communication, and intelligently adjusting plans to reflect fluctuations in goals and requirements. Assume overall delivery responsibility for large cross-functional projects and lead end-to-end from inception through to delivery. Handle status and reporting to provide project clarity and transparency. Be a change agent: Identifying and implementing ways to improve processes and remove bottlenecks to systemically improve how we deliver value to our customers. Evaluate existing processes and procedures. Make recommendations and drive process improvement and adoption methodologies (processes, tools, etc.) to improve team efficiency and effectiveness. Prepare and present achievement reviews to upper-level management with input from project teams. Excellent verbal, presentation, and written communication skills. High tolerance for ambiguity. Strong conflict resolution and negotiation skills. Requirements 6+ years experience as a Program Manager in SaaS and/or related industry BTech/MTech in Computer Science or related field, or equivalent experience. MBA will be an added advantage Demonstrated ability to work optimally with highly technical engineering teams, with a history of helping them deliver against a backlog Solid ability to provide structure and vital process without compromising execution or the needs of the team, customer, or product Consistent record to lead multi-functional teams through influence versus direct management Experience with development methodologies and tactics for roadmap, backlog, and development management are required Customer focus and ability to demonstrate intuition, customer feedback, and data to rapidly test and validate products and features Ambitious and not afraid to tackle unknowns, demonstrates a strong bias to action Strong interpersonal, analytical, problem-solving, and conflict resolution skills Experience managing projects with remote/geographically dispersed team members Ability to align efforts of disparate groups to achieve a common goal. Excellent speaking, writing, and presentation skills, as well as the ability to persuade, encourage, and empower others.
