Engineering Operations Manager

JOB SUMMARY: Engineering Operations Manager should oversee the efficiency and effectiveness of engineering projects, programs, teams, and processes. Focus on optimizing workflows, resource allocation, and project execution, ensuring projects are delivered on time and within budget while maintaining quality and safety standards. Should work on improving operational processes, fostering collaboration, and managing budgets

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Efficiency and Effectiveness: Achieve a minimum of 95% adherence to daily engineering operations KPIs.
• Best Practices and Standards: Implement at least three new best practices annually, with a 90% compliance rate across teams.
• Process Improvement: Increase productivity by 15% through streamlined processes within the first year.
• Budget and Resource Management: Maintain engineering budgets within 5% variance and ensure 100% resource allocation efficiency.
• Code Quality: Metrics such as code coverage, cyclomatic complexity, and code duplication help ensure the maintainability and reliability of the codebase.
• Bug Fix Rate and Time to Resolution: Tracks the number of bugs fixed and the average time taken to resolve them, indicating the teams responsiveness to issues.
• Feature Delivery Rate: Measures the speed at which new features or enhancements are delivered to customers, reflecting the teams productivity.
• On-time Delivery: The percentage of projects or features delivered on schedule, which is crucial for meeting business timelines.
• Deployment Frequency: The number of deployments to production, indicating the teams ability to deliver updates and improvements continuously.
• Customer Satisfaction: Often measured through Net Promoter Score (NPS) or customer feedback, this KPI reflects the end-users satisfaction with the product.
• Team Velocity: The amount of work a team can complete in each period, usually measured in story points or tasks.
• Cycle Time: The time taken from the start of work on a feature until it is delivered, helping to identify bottlenecks in the development process.

BACKGROUND AND EXPERIENCE:

Required:

• B. Tech engineering, computer science, or related field, or equivalent years of professional experience.
• Eight (8)+ years of experience in engineering operations.
• A proven track record of leading teams and projects successfully to meet required milestones and objectives, including setting objectives, performance management, development, and cost controls.
• Result-oriented and capable of delegating responsibility to Software Development Supervisors to lead a project, including developing concepts, objectives, resource requirements, and cost controls.
• Up-to-date knowledge of software engineering, programming languages, and technologies.
• Effective decision maker with the ability to consider the impact and take accountability for decisions made.
• Proven track record of problem-solving and effective resolution with the ability to define test schedules and data requirements.
• Able to prepare reports, manuals, procedures, and status reports.
• Self-motivated, pragmatic with the ability to motivate and lead others to achieve individual and shared goals.
• Excellent written and verbal communication skills with the ability to communicate effectively at all levels.
• Excellent interpersonal skills with a willingness to share knowledge, coach, and collaborate effectively with individuals and other departments.
• Strong organization and planning skills with the ability to handle multiple projects and undertake new tasks quickly.
• Diligent, with attention to detail. Able to problem solve and find effective and timely resolutions.
• Ability to travel, may need to work occasionally at other company sites.

Desired:

• Previous experience with Cubic products.
• Experience working with transportation technology or other similar industries.

CONDITION OF EMPLOYMENT: Should successfully clear background verification checks.

The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need.

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