Job
Description
At SaaS Labs , we re not just building tools we re engineering the future of business communication. With products like JustCall , our AI agents are transforming how global teams sell, support, and scale 24/7, across time zones, and without friction. As an Engineering Manager , you won t just manage sprints or review code you ll architect the next generation of AI-first platforms that drive billions of conversations. You ll lead from the front mentoring exceptional engineers, collaborating across functions, and turning vision into scalable, intelligent systems that power real business outcomes. What You ll Bring to This Role: You re a technical leader and team builder who thrives on structure, scale, and solving hard problems. Experience shaping engineering processes from task breakdown and estimation to cross-team collaboration. Strong skills with some of the back-end technologies we use: NodeJS, Typescript, MongoDB, message queuing systems or Kubernetes, and some experience in using Docker. Exposure to front-end skills would be a great addition. Experience with large scale architectural patterns, event-driven microservices, well-designed APIs, and efficient algorithms. Expertise in navigating and leading a team through ambiguous situations and align strategy with company priorities. A commitment to code quality, testing, and software craftsmanship. Excellent communication and stakeholder management skills. What You Need to Be Successful To thrive in this role, you ll bring a strong technical foundation, a passion for people leadership, and a mindset built for scale and innovation. A Bachelor s degree in Computer Science or IT Engineering. 8+ years of hands-on experience in software engineering with a SaaS company including 3+ years in managing high-performing engineering teams. The ability to move fast, implement scalable processes, and unblock teams with ease A curious and experimental mindset youre always looking for smarter, better ways to build Strong collaboration and communication skills youre great with both people and context High integrity and a leadership style grounded in trust, empathy, and accountability A passion for building systems that scale and teams that thrive while doing it What You ll Love @ SaaS Labs Build the cutting edge AI solutions used by over 6000 customers worldwide Ownership across engineering functions and greenfield products Work with a global engineering, design and product teams A safe space to explore, create, and challenge the status quo About SaaS Labs SaaS Labs is a global SaaS powerhouse empowering 6000+ Sales and Support teams with AI agents, automation, productivity, and collaboration tools. Backed by Sequoia, Base10 Partners, and Eight Roads, our product suite includes: JustCall, Helpwise, Dialworks, EasyCalendar, CallPage, Atolia, and CallRoot.
