Support Developer MishiPay, Bangalore MishiPay is an international, leading checkout technology company that empowers shoppers to check out in store using either self-checkout via their own smartphones, or using MishiPays industry leading, minimalist, low cap-ex kiosks. We are creating an enjoyable and convenient in-store shopping experience for leading retailers globally. Key Responsibilities. Technical Support: Provide timely and effective technical support to our customers, addressing their inquiries and resolving issues. Troubleshoot and diagnose complex technical problems. Identify and implement solutions to recurring issues. Issue Resolution: Analyse and debug software defects and errors. Develop and implement bug fixes and patches. Collaborate with development teams to identify and resolve root causes of issues. Documentation: Create and maintain clear and concise technical documentation, including knowledge base articles, troubleshooting guides, and user manuals. Document incident reports and resolution processes. System Monitoring: Monitor system performance and identify potential issues. Implement proactive measures to prevent downtime and service disruptions. Continuous Improvement: Analyse support trends and identify opportunities for process improvement. Qualifications: Proven experience in a support role or similar position. Experience with cloud platform Azure. Knowledge of DevOps practices and tools. Excellent problem-solving skills and ability to perform thorough investigations. Strong communication skills, both written and verbal. Ability to handle multiple tasks and prioritise effectively. Familiarity with Jira or similar project management tools. Experience with asset management tools is a plus. Ability to work independently and exercise sound judgment in decision-making. Commitment to continuous improvement and skill development. Why MishiPay You ll work with an ambitious and inspirational multi-cultural team, based in India, the Middle East (our HO is in Dubai), the US and Europe, who are redefining the retail industry globally. We offer a tight-knit, collaborative and exciting work environment, coupled with the opportunity to see the apps we develop live in action within some of the world s largest retailers. We also offer a competitive remuneration package that includes KPI based bonuses and Learning and Development monthly allowances.

ABOUT US Founded in 2015, MishiPay ( https://mishipay.com/ ) brings the best of the online checkout experience to physical stores. We do this with our Scan, Pay and Go technology. Using our native apps on Android or iOS, or our web app available on the user s browser, customers scan the products they wish to buy in store using their own phone, pay instantly and can then simply exit the store with their items. As the leading Scan and Go provider, we work with some of the world s largest retailers including MUJI , Flying Tiger Copenhagen , Dubai Duty Free , Grandiose Supermarket . What s more, we are backed by fantastic investors including American Express, Nauta Capital and United Ventures. MishiPay is growing at a very fast pace with our users increasing by over 600% year-on-year. The work is challenging and requires you to be on top of your game but if the adventure and journey excites you then this is the place for you. We want to make sure that in exchange for this commitment from our team, we offer them the best package possible in terms of options, salary and bonus linked to the success of the business. You ll also quickly see the impact of your work in the real world as MishiPay is live in 14 countries across the globe. Summary: We are seeking a highly skilled and motivated IT & System Administrator to join our team. The IT & System Administrator will be responsible for ensuring the stability, integrity, and efficient operation of the in-house information systems that support core organizational functions. The IT & System Administrator will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues to maximize the benefit of IT systems investments. Responsibilities: Install, configure, and maintain company laptops (Windows/macOS) Maintain and troubleshoot LAN infrastructure including routers, switches, and access points. Monitor system performance and troubleshoot issues. Ensure device security, encryption, and compliance with company policies. Provide technical support to users and resolve IT-related problems. Develop and maintain documentation for IT systems and procedures. Manage user accounts and permissions. Plan and execute IT projects and upgrades. Handle shipping and tracking of IT devices across different locations or to remote employees. Coordinate with vendors for hardware procurement, maintenance, and replacements. Qualifications: Bachelor s degree in Information Technology, Computer Science, or related field. Proven experience as a System Administrator or similar role. Strong knowledge of macOS and Windows operating systems. Experience with networking protocols (TCP/IP, DNS, DHCP). Familiarity with MDM (JamfPro). Excellent problem-solving and communication skills. Experience with Google Workspace. Skills: System administration Network management Technical support Troubleshooting Documentation Why MishiPay? You ll work with an inspirational multi-cultural team, based in our central London HQ, the US, Dubai and Bangalore, who are redefining the retail industry globally. We offer a tight-knit, collaborative and exciting work environment, coupled with the opportunity to see the apps we develop live in action within some of the world s largest retailers, impacting the lives of millions of shoppers.

About Us Founded in 2015, MishiPay ( https://mishipay.com/ ) brings the best of the online checkout experience to physical stores. We do this with our Scan, Pay and Go technology. Using our native apps on Android or iOS, or our web app available on the user s browser, customers scan the products they wish to buy in store using their own phone, pay instantly and can then simply exit the store with their items. As the leading Scan and Go provider, we work with some of the world s largest retailers including MUJI , Virgin Megastore , Flying Tiger Copenhagen , Paradies Lagard re , Dubai Duty Free , Grandiose Supermarket . What s more, we are backed by fantastic investors including American Express, Nauta Capital and United Ventures. MishiPay is growing at a very fast pace with our users increasing by over 600% year-on-year. The work is challenging and requires you to be on top of your game but if the adventure and journey excites you then this is the place for you. We want to make sure that in exchange for this commitment from our team, we offer them the best package possible in terms of options, salary and bonus linked to the success of the business. You ll also quickly see the impact of your work in the real world as MishiPay is live in 14 countries across the globe. About The Role We are seeking an experienced .NET Developer to join our team and build robust Windows applications for retail operations. The ideal candidate will have hands-on experience developing desktop applications that solve real-world business challenges in commercial environments. Key Responsibilities Design, develop, and maintain Windows desktop applications using .NET Framework/.NET 6+ Build intuitive user interfaces using WPF, WinForms, or modern UI frameworks Integrate with POS systems, inventory management, and payment processing APIs Develop offline-capable applications with local data storage and synchronization Implement barcode scanning, receipt printing, and hardware integration features Optimize applications for performance in high-transaction environments Collaborate with product managers and stakeholders to understand business requirements Maintain and enhance existing Windows applications Write clean, maintainable, and well-documented code Participate in code reviews and follow development best practices Required Qualifications 3+ years of experience in .NET development (C#, .NET Framework/.NET Core/.NET 6+) Proven experience developing Windows applications for retail or food beverage operations Strong proficiency in WPF, WinForms, or MAUI for desktop application development Experience with database integration (SQL Server, SQLite, MySQL) Knowledge of REST APIs and web services integration Understanding of POS system integration and payment processing Experience with hardware integration (barcode scanners, receipt printers, cash drawers) Familiarity with offline data storage and synchronization strategies Knowledge of Windows deployment and installation packaging Understanding of retail/FB business processes (inventory, orders, payments, reporting) Preferred Qualifications Experience with Windows Service development for background processing Knowledge of cloud platforms (Azure, AWS) for data synchronization Familiarity with DevOps practices and CI/CD pipelines Experience with multi-location retail chains or franchise operations Understanding of compliance requirements (PCI DSS, data security) Knowledge of reporting and analytics implementation Experience with third-party integrations (accounting software, loyalty programs) Familiarity with Agile/Scrum development methodologies Technical Skills Programming Languages: C#, VB.NET Frameworks: .NET Framework, .NET Core/.NET 6+, WPF, WinForms, MAUI Databases: SQL Server, SQLite, MySQL, Entity Framework Development Tools: Visual Studio, Git, Azure DevOps/GitHub Additional Technologies: XML, JSON, RESTful APIs, SOAP services Testing: Unit testing frameworks (NUnit, MSTest, xUnit) Industry Experience Retail Applications: POS systems, inventory management, customer management Food Beverage: Restaurant management systems, kitchen display systems, order management Commercial Operations: Multi-location synchronization, reporting dashboards, staff management Why MishiPay You ll work with an inspirational multi-cultural team, based in our central London HQ, the US, Dubai and Bangalore, who are redefining the retail industry globally. We offer a tight-knit, collaborative and exciting work environment, coupled with the opportunity to see the apps we develop live in action within some of the world s largest retailers, impacting the lives of millions of shoppers.