Posted:4 hours ago|
Platform:
Work from Office
Full Time
Requirements
• Bachelor’s degree in Computer Science, Information Systems, or a related field. • 2+ years of experience in client services, technical support, product operations, or a similar customer-facing technical role. • Proficiency in reading and writing SQL queries for basic data validation and investigation. • Experience analyzing application logs and debugging customer-reported issues. • Strong understanding of Security Reference Master software product functionality, especially in enterprise environments. • Excellent verbal and written communication skills. • Ability to translate technical details into clear, actionable information for cross-functional teams. • Familiarity with issue tracking and support tools (e.g., Fogbugz, Azure devops, SVN).
Indus Valley Partners
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