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Engineer AWS

Engineer AWS

Empower Pragati

5 - 6 years

3 - 7 Lacs

Bengaluru

Posted:16 hours ago| Platform:

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Skills Required

Configuration management Agile Scrum Unit testing JIRA AWS SDLC Financial services LEX

Work Mode

Work from Office

Job Type

Full Time

Job Description

As a AWS Developer, you will be responsible for the ongoing development of our Amazon Connect platform with 4000+ users. You will have a record of success in improving processes and adoption using the platform, working closely with leaders, business units, and subject matter experts to identify, configure, and deploy new business processes. This includes, but is not limited to: sales, support, marketing and corporate.

As a AWS Developer, you will also have a deep understanding and grasp for executing on the day-to-day configuration, support, maintenance, and improvement of our platform.

Essential Functions:

Deliver configurations based on specifications to meet product requirements

Collaborate with our architects and analysts to configure and integrate components and third-party products, tools and solutions with the platform

Identify and recommend solutions for application defects, determining root causes and minimizing the introduction of new defects

Perform unit testing, code and configuration management activities, system development and providing guidance to team members

Perform analysis, design, configuration, and implementation support for our platform

Troubleshoot platform issues and drive exploration of options, recommending solutions and / or preparing discussion for escalation

Study and implement new Amazon Connect features and capabilities in support of evolving business needs

Identify and incorporate new user flows within the platform to optimize functionality

Qualifications:

EDUCATION:

Post-secondary degree/diploma in business or computer science or an equivalent combination of training and experience.

EXPERIENCE:

5-6 years experience delivering software, integration or platform engineering solutions following a SDLC
Demonstrated experience using engineering practices to meet and measure functional and non-functional requirements as well as comply with security standards
Expertise technical AWS experience building solutions in Amazon Connect
Experience in AWS Amazon Connect, IAM, S3, Lamda, EC2, Cloudwatch, Cloudtrail, and Dynamo
Proven ability to design and implement new processes and facilitate user adoption
Solid understanding of at least one the following:
Integrations and an understanding of API s
Deployment tools such as Jenkins, GitLab, and other CICD tools
Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
Strong understanding of AWS best practices and functionality
Proven ability to develop and maintain collaborative business relationships
Able to pivot and quickly change direction in response to changing priorities
Experience coaching and mentoring technical practitioners
Ability to communicate, verbally and in writing, complex concepts to a non-technical audience
Working knowledge of Jira and Confluence an asset
Experience working in financial services industry an asset
Previous experience working in a SCRUM or agile environment preferred
Excellent AWS knowledge along with Polly, Lex, Pinpoint, Chime and other AWS services around connect
and a positive attitude/customer focused
Knowledge of AI capabilities within the AWS platform,
Experience working in Contact Center, AWS connect and Sales/Service console as agent desktop an asset

REGISTRATIONS / LICENSES / CERTIFICATIONS: NA

SKILLS/CHARACTERISTICS:

Deliver configurations based on specifications to meet product requirements
Collaborate with our architects and analysts to configure and integrate components and third-party products, tools and solutions with the platform
Identify and recommend solutions for application defects, determining root causes and minimizing the introduction of new defects
Perform unit testing, code and configuration management activities, system development and providing guidance to team members
Perform analysis, design, configuration, and implementation support for our platform
Troubleshoot platform issues and drive exploration of options, recommending solutions and / or preparing discussion for escalation
Study and implement new Amazon Connect features and capabilities in support of evolving business needs
Identify and incorporate new user flows within the platform to optimize functionality

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Empower Pragati

Social Enterprise / Non-Profit

Pune

50-100 Employees

40 Jobs

Key People

Ravi Kumar

Founder and CEO
Anita Sharma

Chief Operations Officer
Rajesh Mehta

Director of Marketing

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Engineer AWS