Job
Description
Department Education - PACE Job posted on Jun 13, 2025 Employment type Full-Time The Opportunity We at Sannam S4 are re-engineering what a consulting organization can be. We own our client’s challenges as if they were our own. We help them transform for the future by offering practical solutions that are crafted intelligently, passionately, relentlessly. We are a great team to work for people who are self-motivated, innovative and believe in teamwork. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. You are invited to a world of opportunities where you can contribute in your own special way to how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And be a part of a team that is known for its unwavering commitment to make a difference in partnership with its clients, shareholders, communities, and colleagues. Job Purpose To put the prospective student at the center of our approach. Working on behalf of Sannam S4’s strategic university partners, you will deliver exceptional service to key external stakeholders, ensuring a connected and seamless experience for their prospective students throughout their applicant journey. As part of a high-performing team you will be expected to contribute to the overall effective service delivery by providing a high-quality admissions service to applicants, agents, and academic decision makers in accordance with agreed standards; this will require working flexibly and with a focus on meeting deadlines and managing competing priorities. This is a varied role and the post holder will be expected to conduct a variety of tasks related to university admissions. Main Responsibilities Provide a high quality, customer-oriented service giving first-class support and guidance on admissions policies and procedures. Adhere to pre-agreed standard operating proceedings, protocols, and workflows. Job Description Provide administrative support and maintain records for applicants in accordance with the procedures and regulations of the University. When required, respond to queries from applicants, providing detailed information in an accessible format. Where required, proactively contact applicants to support their progress. Carry out initial checks on applications (including but not limited to minimum entry requirements, multiple application identification, data validation). Undertake fee assessments for applicants and refer more complex cases to a supervisor. Assist with carrying out background checks on applicants, to ensure they are eligible to study at the University. Process application outcomes within the agreed SannamS4 and University time frames. Assist with the preparation of key immigration documentation for international students. Where required, maintain the partner university’s student record system relating to admissions in accordance with regulations and protocols. Ensure accurate and timely record keeping on SannamS4’s CRM and other systems. Work on various technology platforms to deliver the duties, including but not limited to CRM, Contact Centre, external systems such as student records. Work with colleagues at the University in a focused and professional manner. Keep up to date with development and changes to external regulations and University academic requirements, policy and procedures, and ensuring that they are adhered to. Ensure an outcome focused approach is maintained to support SannamS4 and its partners’ aspirations. Where required, engage with university stakeholders to provide feedback, undertake training etc. 25% Pan India travel requirement for client support is needed in this Job profile Supporting University, by representing them in fairs, events on Pan India basis Essential criteria Bachelor's degree or equivalent Strong attention to detail Excellent communication skills - Written and spoken English The ability to manage a varied workload independently and as part of a team Job Description Enjoy following and improving processes Recent graduates are encouraged to apply Desirable criteria Experience in EdTech, Education related industries Experience of working or studying abroad
