Employee Relation Manager

📢 Job Opening: ERM – Manager | iProcess Pvt. Ltd. | Mumbai 📢 Company: iProcess Services (India) Pvt. Ltd. (A Captive Unit of ICICI Bank) Location: Mumbai Experience: 2–5 Years Qualification: Graduate / MBA About Us: iProcess Pvt. Ltd., owned by ICICI Bank, is a leading HR outsourcing and recruitment company catering exclusively to ICICI. Role Summary: We’re hiring an experienced Employee Relations Manager to handle ER matters, workplace grievances, and POSH cases in a fast-paced BFSI environment. Key Responsibilities: Manage ER issues & POSH cases with confidentiality & legal compliance Liaise with HRBPs, managers, legal & external stakeholders Draft investigation reports & maintain proper documentation Prioritize and manage multiple cases with timely closures Use MS Office for analysis, reporting & communication Travel when required for investigations Requirements: ER experience in BFSI sector is a must Strong knowledge of labor laws, HR processes, POSH Excellent communication, stakeholder management & documentation skills Proficient in MS Office 📧 Apply now and be part of a dynamic HR team driving impactful employee relations at ICICI!