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3.0 - 8.0 years

1 - 2 Lacs

Noida, Faridabad, Gurugram

Work from Office

Role & responsibilities Attend Incoming Calls: Handle customer queries related to bookings, pickups, deliveries, delays, and complaints. Track Shipments & Provide Updates: Track consignments and proactively share updates with customers via phone, email, or WhatsApp . Check and Respond to Emails: Monitor the customer support mailbox regularly and respond to all customer emails promptly and professionally . Follow Up on Pending Issues: Ensure timely follow-ups with internal teams or customers regarding unresolved queries, open complaints, or delayed shipments. Resolve Complaints Effectively: Log, track, and resolve customer complaints while maintaining a polite and solution-focused tone. Coordinate with Operations Team: Work closely with warehouse, dispatch, and driver teams to resolve customer issues and ensure smooth delivery operations. Maintain Records: Accurately document all customer interactions, queries, and complaint resolutions in the system or manual logs. Send Reports & Documents: Share PODs (proof of delivery), invoices, dispatch details, and other documents via email when required. Escalation Handling: Escalate unresolved issues to the concerned team or manager and ensure they are closed on priority. Ensure Customer Satisfaction: Represent V4 Cargo positively by delivering a smooth and respectful customer service experience. Support Sales Team (If Needed): Forward any business inquiries, lead references, or new service requests received via calls or emails to the sales team. Preferred candidate profile Experience: 13 years in customer support or backend coordination (preferably in logistics, transport, courier, or e-commerce) Communication Skills: Excellent verbal and written communication Fluency in Hindi is a must; English is preferred Polite, clear, and professional tone over phone and email Technical Skills: Basic knowledge of Microsoft Excel , Email Handling , and WhatsApp Web Experience with CRM systems or order tracking software is a plus Soft Skills: Patience , problem-solving attitude , and attention to detail Strong follow-up skills to ensure issue closure Ability to work under pressure and multitask Behavioral Traits: Responsible Positive attitude and willingness to take ownership Team player with a customer-first approach Other Preferences: Candidates from logistics, courier, transport, or BPO background will be preferred Local candidates or those familiar with the Delhi-NCR logistics market will have an advantage

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0.0 - 3.0 years

2 - 4 Lacs

Bengaluru

Work from Office

Job Description: We are seeking a skilled Chat & Email Support Agent to deliver top-notch customer service to our UK clients. The ideal candidate will have strong English writing skills and a fast typing speed. This role involves handling customer queries through chat and email, so experience in non-voice support is a must. Key Responsibilities: Provide efficient support via chat and email for UK customers. Respond to customer inquiries, complaints, and troubleshooting issues promptly. Ensure customer satisfaction through accurate, clear, and professional communication. Maintain proper documentation for each customer interaction. Requirements: Excellent written communication skills in English. Strong typing skills (minimum 40 WPM). Ability to handle multiple customer interactions simultaneously. Flexibility to work in rotational shifts and rotation week-offs. Prior experience in chat or email-based customer service is a plus. Shift Details: Rotational Shifts : Flexibility to work different shifts as per business needs. Rotational Week Offs : Weekly offs will rotate based on shift schedules. If you're proactive, detail-oriented, and passionate about customer service, wed love to have you on our team! Industry: Media agency/IT-Software / Software Services Compensation: Fixed Salary + Allowances

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0.0 - 3.0 years

2 - 3 Lacs

Hyderabad

Work from Office

Role & responsibilities Actively generating new sales opportunities through Digital marketing, Networking and Social media on daily basis. Converting new sales opportunities into Leads, Prospects and Enquiries through Email and Call activities. Quotation orders. Visits to client locations may be required as part of the role. Making, Follow up and Closing sales deals. Driving the sales and marketing functions. Preparing and reporting sales activity data in review meeting. Planning and executing the sales function to achieve Organization targets Making Excel sheet, Pivot Tables and Graphical data for sales activity and summary. Setting up meetings with potential clients and understanding their requirements. Identifying geographical areas of target segment and identify target customers. Inter city/across country travelling for Clint visits. Reach out to decision makers and generate leads from Pharma and Chemical manufacturing companies to build their manufacturing plants. proficient with power point Excellent Verbal And Written Communication Skills Excel, word Proven experience as a Sales Executive or relevant role Proficiency in English Excellent knowledge of MS Office Should be good at e mail writing Thorough understanding of marketing techniques Degree in science background Excellent communication skills oral and Written Languages Known English, Hindi and Telugu Only Male Candidates. Preferred candidate profile

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3.0 - 5.0 years

3 - 6 Lacs

Hyderabad

Work from Office

Role & responsibilities Actively generating new sales opportunities through Digital marketing, Networking and Social media on daily basis. Converting new sales opportunities into Leads, Prospects and Enquiries through Email and Call activities. Quotation orders. Visits to client locations may be required as part of the role. Making, Follow up and Closing sales deals. Driving the sales and marketing functions. Preparing and reporting sales activity data in review meeting. Planning and executing the sales function to achieve Organization targets Making Excel sheet, Pivot Tables and Graphical data for sales activity and summary. Setting up meetings with potential clients and understanding their requirements. Identifying geographical areas of target segment and identify target customers. Inter city/across country travelling for Clint visits. Reach out to decision makers and generate leads from Pharma and Chemical manufacturing companies to build their manufacturing plants. proficient with power point Excellent Verbal And Written Communication Skills Excel, word Proven experience as a Sales Executive or relevant role Proficiency in English Excellent knowledge of MS Office Should be good at e mail writing Thorough understanding of marketing techniques Degree in science background Excellent communication skills oral and Written Languages Known English, Hindi and Telugu Only Male Candidates. own vehicle bike/car with driving license. Preferred candidate profile

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3.0 - 8.0 years

8 - 10 Lacs

Mumbai

Work from Office

Role & responsibilities Executive Support: Manage calendar, meetings, travel arrangements, and appointments for the Sales Director. Prepare and organize reports, presentations, and correspondence. Coordinate internal and external meetings, follow-ups, and action plans. Communication & Coordination: Act as a point of contact between the Sales Director and internal/external stakeholders. Draft professional emails and communications with high attention to tone and detail. Assist in preparing business reviews, reports, and sales dashboards with inputs from the sales team. Sales Team Support: Follow up on project timelines and deliverables with the broader sales and support teams. Support in organizing sales reviews, client meetings, and regional events. Maintain records of sales targets, achievements, and pipeline updates. Confidentiality & Office Management: Maintain strict confidentiality in all communications and data handling. Handle administrative duties related to budgeting, expense tracking, and office coordination where required. Candidate Requirements: Experience: 3 to 8 years as an Executive Assistant, preferably supporting Sales/Business Heads. Location: Candidate must be currently based in or willing to relocate to Mumbai. Skills: Excellent verbal and written communication skills. Proficiency in MS Office (Excel, PowerPoint, Outlook). Strong organizational and multitasking abilities. Ability to work independently and handle sensitive information with discretion. Preferred: Experience in sales-driven environments or client-facing roles.

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1.0 - 3.0 years

2 - 2 Lacs

Vadodara

Work from Office

Roles and Responsibilities Must have knowledge of e-mailing & Advance excel. Should be able to format reports etc. Good experience in warehouse operations, inventory management, transportation, manpower management Review data for deficiencies or errors, correct any incompatibilities if possible and check output. Proven data entry work experience, as a Data entry operator. Data Feeding, mails, data collection, working on excel, word etc.

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2.0 - 4.0 years

1 - 2 Lacs

Hyderabad

Work from Office

Responsibilities: * Manage technical calls from start to finish * Ensure customer satisfaction through timely resolutions * Coordinate cold calling campaigns with sales team * Maintain accurate records and reports Generate Leads . Fix appointments

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2.0 - 5.0 years

2 - 5 Lacs

Mumbai Suburban, Vasai

Work from Office

Single point of contact/representative for Director. Manage Calendar, meetings & travel. Prepare reports & presentations. Handle communication & follow ups. Excellent written & spoken English Comm skills.

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0.0 - 2.0 years

2 - 2 Lacs

Hyderabad, Gurugram, Bengaluru

Hybrid

Job Location: Bengaluru [Baghmane] Hyderabad [Gachibowli] Looking for Immediate Joiner Position : Enrollment Claims (Business Operations) Job Description : Analyze insurance claims in accordance with standard operating procedures Resolve routine issues by following established guidelines and precedents Collaborate primarily with your team and direct supervisor; all tasks will come with clear instructions Understand and apply process documents provided by the client Navigate and work across multiple client applications to capture and process required information Consistently meet targetsrelated to productivity, schedule adherence, and quality. Comply with all company policies and procedures

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0.0 - 2.0 years

1 - 4 Lacs

Mohali, Chandigarh, Zirakpur

Work from Office

-Support customers through phone, email, and chat. -Solve customer problems and answer questions clearly. -Know the product well to give correct information. -Keep customers happy with friendly and helpful service. Contact HR Abhishek@9639871135 Required Candidate profile Excellent Communication -UG/Grad/PG -Freshers can apply – Paid training will be provided! -Rotational Shifts /Day shifts -Work from office -Immediate joiners Perks and benefits Cab Facility Incentives 5.5 Days Working

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0.0 - 1.0 years

0 - 0 Lacs

Thane

Work from Office

We are looking for a proactive and responsible Part-Time Office Assistant This opportunity is ideal for college students seeking to gain practical work experience while continuing their studies. The role offers a flexible schedule, allowing students

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0.0 - 5.0 years

1 - 1 Lacs

Kolkata

Work from Office

Backend Executive Data & Record Management: Maintain databases, enter and verify data, prepare reports Admin Support: Manage filing, documentation , Proficient in MS Office, CRM/ERP systems Please contact - kameswari - 81229 19784 Required Candidate profile A proactive, detail-oriented professional with a 0–5 years’ experience in administrative or back-office roles, supporting internal operations, ensuring smooth coordination with Back-office teams

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1.0 - 3.0 years

3 - 4 Lacs

Bengaluru, Delhi / NCR

Hybrid

As a Client Servicing Executive at UGLY, youll be the vital bridge between our creative teams and our clients. Your job is to ensure every project moves smoothly from brief to execution while keeping clients informed, happy, and coming back for more. Role & responsibilities Be the primary point of contact for assigned clients Understand client goals and translate them into actionable briefs for internal teams (creative, production, content, etc.) Coordinate project timelines, deliverables, and approvals Ensure timely delivery of high-quality work across photoshoots, A+ content, listings, and other creative, ecommerce and quick commerce services Manage feedback loops between clients and internal teams Maintain excellent client relationships to drive retention and upsell opportunities Identify client pain points and offer proactive solutions Collaborate with the strategy or performance team to optimize service delivery Preferred candidate profile Some experience in client servicing/account management (preferably in a creative, digital, or e-commerce agency) Strong communication and interpersonal skills Exceptional organizational and project management abilities Comfortable handling multiple clients and tight deadlines Basic understanding of e-commerce platforms and marketplace guidelines is a bonus Problem-solver with a client-first mindset What we offer? A fast-paced, creative work environment Work with Indias most exciting D2C and marketplace brands Collaborative team culture with room to grow Performance-based incentives and growth bonuses Insight into the booming quick-commerce and e-commerce landscape

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0.0 - 4.0 years

1 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

Hybrid

Dear All, SpiceJet invites energetic and enthusiastic candidates to join us for the position of Executive/Sr. Executive in our Customer Experience Department . . Designation : Executive/Sr. Executive Department : Customer Experience Educational Qualification : Graduates (Any stream) Only Experience Required : 0-4yrs Job Location : Gurgaon Job Description : Ensure drafting, implementation and execution of CE departments internal guidelines, SOP, TAT, and quality policies. Drive the team to conduct root cause analysis of complaints and arrive at an optimal resolution Liaise with all concerned departments to support the design and/or implementation and share customer feedback/data analysis of customer complaints/Feedback. Lead the exercise to benchmarking of industry practices, trends, and insights Liaise with various concerned departments for complaint investigation and redressal. Support internal service delivery audit program. Ensure quality of emails, social media responses, accurate resolution of issues, Response TAT and maintenance of other SLAs Work towards improving processes and infuse technology adoption for higher effectiveness and productivity. Work effectively with Regulatory bodies to resolve customer issues. Liaise with other internal departments to manage escalations timely and effectively, including the management of resolutions within TAT. Investigate cases alongside various teams to take appropriate decisions Support the HR department in their efforts to conduct disciplinary inquiries, recruitment and on boarding of employees Contribute to and share feedback with relevant departments regarding new process/policies impacting customers. On board and train employees as per requirement. Oversee the buddy system to ensure adequate on the job training. Systematically allocate tasks, review performances (as per SpiceJets performance management policies). Nurture and develop talent by enabling team leaders/ members to focus on updating skills and technical know-how Build a culture of open communication, engagement and create an energized workplace Coach and develop Team Leaders on performance management, continuous learning through buddy system, handle discipline issues. Required Skills : The ideal candidate should possess: Excellent communication skills (verbal & written). Good working knowledge of Ms. Office (excel, PowerPoint, word) Strong decision making and problem solving ability. Ability to work under pressure. Qualities of being -Organized, Disciplined and Result Oriented. Courtesy and professionalism to resolve customer issues Ability to bring about improvement in processes and procedures. Regards, Human Resources Disclaimer : It has come to our notice that certain miscreants are illegally representing themselves as employees/ associates/ agents/ consultants of Spice Jet, and using its name to make employment offers for consideration. The General Public is hereby cautioned and advised that Spice Jet Ltd. has not authorized any Person, Agent, or Agency to take interviews, offer employment, or issue an offer/ employment letter for and on behalf of Spice Jet Ltd. Any person approaching such unscrupulous person(s) for job/employment with Spice Jet Ltd. for consideration shall do so at their own risk, cost and consequences. Spice Jet will not accept liability in any circumstances for any loss and/or damage resulting from these unauthorized offer (s) or advertisement(s). Spice Jet will also take such legal action that may be deemed appropriate against unauthorized advertisements/persons. General Public is advised to approach Spice Jet Ltd directly for any information on employment / recruitment vide email custrelations@spicejet.com & careers@spicejet.com

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3.0 - 5.0 years

1 - 4 Lacs

Jaipur

Work from Office

Support leadership in managing schedules, coordinating projects, handling communication, and ensuring smooth day-to-day operations across creative and business functions in a fast-paced, brand-led environment. Discretion and agility are key.

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0.0 - 2.0 years

1 - 1 Lacs

Dehradun, Lucknow

Work from Office

• Day to day entries & data preparation on MS Excel • Inventory Management • Office Management & upkeep • Procurement of office supplies • E-mail writing • Good Communication in English Perks and benefits Expenses reimbursed on actuals. Health Insurance.

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3.0 - 8.0 years

4 - 6 Lacs

Mumbai

Work from Office

-Manage Office Administration -Manage organize executive schedules -Maintain a clean office environment, manage supplies & handle administrative tasks -Assist with expense reports, invoicing & other financial tasks -Assist on ad-hoc tasks as needed Required Candidate profile -Only female candidates with at least 6 years of experience in similar position in a reputed small or medium sized organization -Good personality with excellent verbal &written communication skill

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1.0 - 4.0 years

2 - 4 Lacs

Bengaluru

Work from Office

Greetings from The Job Factory !!! Hiring for TOP MNC Companies for Non voice/ Immediate joining- For more details Call : HR Prathiksha @ 9901192053 (call or whatsapp) Email id - prathikshathejobfactory@gmail.com Requirements: Should have 1 Year of experience any BPO process. Only Graduate and Post Graduates can apply. Should have Good communication skills. Should be Fluent in English, good typing skills Typing Speed-30 WPM & Accuracy- 90%. Job Details: Salary up to 3.8 to 4LPA Work From Office Walk in Interview Immediate joiners preferable Day Shifts Work Location: Bangalore For more details Call : HR Prathiksha @ 9901192053 (call or whatsapp) Email id - prathikshathejobfactory@gmail.com

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4.0 - 6.0 years

3 - 4 Lacs

Kolkata

Work from Office

Industry :Solar power energy Company location: Anandapur, Kolkata -700107 Experience : 5- 6yrs. Qualification: Any Graduate. Salary :35k-45k Age:42-45yr Required Candidate profile Maintain employee records, contracts, and statutory compliance documentation (PF, ESI, gratuity) Manage end-to-end recruitment Handle office administration including vendor contracts and supplies

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5.0 - 10.0 years

1 - 2 Lacs

Kolkata

Work from Office

Coordinate inter department Prepare flowcharts for business process Data entry in Excel Sending Emails Maintain project details Maintain project bill Share reports Required Candidate profile Gender Female Age 31 years to 40 years Strong business communication skill is a must Notice Period 15 days

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1.0 - 2.0 years

3 - 4 Lacs

Pune

Work from Office

Coordinating internal communication, emails, and calls on behalf of the executive,racking and monitoring ongoing projects in R&D, Quality, Supply Chain, and Logistics,4. Maintaining documentation, organizing records, and ensuring timely follow -Ups

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0.0 - 1.0 years

0 - 2 Lacs

Sant Ravidas Nagar (Bhadohi)

Work from Office

Understanding Customer Needs Solution Development Technical Support Proposal and Presentation Creation Relationship Building Collaboration Staying Updated

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1.0 - 3.0 years

3 - 5 Lacs

Faridabad

Work from Office

Role & responsibilities - - Managing schedules, correspondence, and communications of key executives Drafting letters and documents, and collecting and analyzing information Planning and scheduling meetings, conferences, teleconferences, and travel Reading, researching, and routing correspondence Handling phones, mail, filing, and general office management Exp - 1 to 3yr Qualification - UG/PG Interested Candidates can contact - 9911892435 Email ID - rahul.chauhan@fbd.amrita.edu

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1.0 - 3.0 years

3 - 5 Lacs

Ghaziabad

Work from Office

Role & responsibilities - - Managing schedules, correspondence, and communications of key executives Drafting letters and documents, and collecting and analyzing information Planning and scheduling meetings, conferences, teleconferences, and travel Reading, researching, and routing correspondence Handling phones, mail, filing, and general office management Exp - 1 to 3yr Qualification - UG/PG Interested Candidates can contact - 9911892435 Email ID - rahul.chauhan@fbd.amrita.edu

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1.0 - 3.0 years

3 - 5 Lacs

Greater Noida

Work from Office

Role & responsibilities - - Managing schedules, correspondence, and communications of key executives Drafting letters and documents, and collecting and analyzing information Planning and scheduling meetings, conferences, teleconferences, and travel Reading, researching, and routing correspondence Handling phones, mail, filing, and general office management Exp - 1 to 3yr Qualification - UG/PG Interested Candidates can contact - 9911892435 Email ID - rahul.chauhan@fbd.amrita.edu

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