Junior Customer Care Officer- Lab Agarpara, North 24 Parganas

0 - 2 years

1 - 2 Lacs

Posted:5 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Title-

Job Location

Employment Type

Job roles & responsibilities

1. Handling Patient Queries.

2. Resolving Problem Samples.

3. Intimating the Client regarding Problem Specimens.

4. Replying to the Queries of Sales Officers/Patient/Doctors through telephones and Emails.

5. Co-ordination with the various Departments of Agilus for solving patients problems, report status etc.

6. Accepting request for add-on & Cancellation of test

7. Organizing for Home Visits.

8. Delays/Test down information from Lab. Conveyed proactively to the Patient/Sales Officers.

9. Interacting with logistics and intimating for Pick up of samples to Reference laboratories.

10. Handling Email queries relating to TEST Details, Add On, Cancellation, Modification, etc

11. Handling Modification queries if requested by Patients.

Interested candidates may send their resume to

tanurima.mondal@agilus.in

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