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2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
Role Overview: As a Technical Support Analyst I at Exela, you will be responsible for serving as the first point of contact for internal and external customers seeking technical assistance through phone, email, chat, and ticketing system. Your role will involve communicating clearly via multiple channels, displaying strong listening skills, and showing patience, understanding, and empathy towards customers. Key Responsibilities: - Communicate clearly via telephone, email, or chats and demonstrate strong listening skills to fully understand customers" issues and needs. - Display patience, understanding, and empathy with customers at all times to ensure timely and respectful customer care. - M...
Posted 1 month ago
0.0 - 5.0 years
1 - 5 Lacs
noida, ghaziabad, faridabad
Work from Office
HBR is hiring for Email Support Role (Non Voice) CTC - 20K - 40K Per Month + Benefits Job Location- Gurgaon Walk In Address- Human Before Resource Private Limited. Block F-1 Sector 3 Unit 401 4th Floor Lift 2 Landmark- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Call & Whatsapp:- 9147047909 7290845078 9147047908 9211376229 Time 10:30 AM to 3:30 PM Please carry two copies of resume & 1 ID. Contact Person - Abhishek & Majida Perks & Benefits- 5 days working - 2 days off - Rotational offs. 24*7 Shifts Cabs (Graduate/post Graduate- Fresher) (BTech/MTech Candidates are not eligible for this process) Requirements- Good fluency of the English language, both writt...
Posted 1 month ago
0.0 - 5.0 years
1 - 5 Lacs
new delhi, gurugram, delhi / ncr
Work from Office
HBR is hiring for Email Support Role (Non Voice) CTC - 20K - 40K Per Month + Benefits Job Location- Gurgaon Walk In Address- Human Before Resource Private Limited. Block F-1 Sector 3 Unit 401 4th Floor Lift 2 Landmark- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Call & Whatsapp:- 9147047909 7290845078 9147047908 9211376229 Time 10:30 AM to 3:30 PM Please carry two copies of resume & 1 ID. Contact Person - Abhishek & Majida Perks & Benefits- 5 days working - 2 days off - Rotational offs. 24*7 Shifts Cabs (Graduate/post Graduate- Fresher) (BTech/MTech Candidates are not eligible for this process) Requirements- Good fluency of the English language, both writt...
Posted 1 month ago
1.0 - 5.0 years
0 - 2 Lacs
pune
Hybrid
Job Overview: We are hiring for Associate / Senior Associate Helpdesk to support our SaaS Mobility product. The role is based in Pune with 24x7 rotational shifts (including nights & weekends). Key Responsibilities Provide customer support via calls, chats, and emails. Manage tickets, track escalations, and ensure resolution within SLAs. Collaborate with cross-functional teams and telecom carriers for issue resolution. Deliver professional communication while assisting clients globally. Requirements Excellent communication skills in English (written & verbal). Strong problem-solving and troubleshooting abilities. Patience and customer-first mindset. Prior experience in helpdesk / non technica...
Posted 1 month ago
1.0 - 3.0 years
3 - 6 Lacs
bengaluru
Work from Office
About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in perso...
Posted 1 month ago
1.0 - 3.0 years
3 - 6 Lacs
bengaluru
Work from Office
About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in perso...
Posted 1 month ago
7.0 - 11.0 years
3 - 7 Lacs
bengaluru
Work from Office
About The Role Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet t...
Posted 1 month ago
1.0 - 3.0 years
3 - 6 Lacs
bengaluru
Work from Office
About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in perso...
Posted 1 month ago
7.0 - 11.0 years
4 - 8 Lacs
bengaluru
Work from Office
About The Role Skill required: Pharmacovigilance Services - Pharmacovigilance & Drug Safety Surveillance Designation: Pharmacovigilance Services Specialist Qualifications: MBBS Years of Experience: 7 to 11 years What would you do? You will be aligned with our Life Sciences R&D vertical. Our services span across the entire life sciences enterprise, from research laboratories, clinical trials support, and regulatory services, to pharmacovigilance and patient services solutions. Employees under this span will be a part of one of the sub-offerings - Clinical, Pharmacovigilance & Regulatory, helping the worlds leading biopharma companies bring their vision to life enabling them to improve outcome...
Posted 1 month ago
0.0 - 1.0 years
3 - 7 Lacs
bengaluru
Work from Office
About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and...
Posted 1 month ago
1.0 - 3.0 years
3 - 6 Lacs
bengaluru
Work from Office
About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in perso...
Posted 1 month ago
1.0 - 3.0 years
3 - 6 Lacs
bengaluru
Work from Office
About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in perso...
Posted 1 month ago
0.0 - 1.0 years
3 - 7 Lacs
bengaluru
Work from Office
About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in p...
Posted 1 month ago
1.0 - 3.0 years
3 - 6 Lacs
bengaluru
Work from Office
About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in perso...
Posted 1 month ago
0.0 - 1.0 years
2 - 4 Lacs
bengaluru
Work from Office
About The Role Skill required: HM- Utilization Management - Healthcare Management Designation: Customer Service New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Claims team which is responsible for the administration of health claims. This team is involved in core claim processing such as registering claims, editing & verification, claims evaluation, and examination & litigation.The administration ...
Posted 1 month ago
0.0 - 1.0 years
2 - 4 Lacs
bengaluru
Work from Office
About The Role Skill required: HM- Utilization Management - Healthcare Management Designation: Customer Service New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Claims team which is responsible for the administration of health claims. This team is involved in core claim processing such as registering claims, editing & verification, claims evaluation, and examination & litigation.The administration ...
Posted 1 month ago
0.0 - 1.0 years
2 - 4 Lacs
bengaluru
Work from Office
About The Role Skill required: HM- Utilization Management - Healthcare Management Designation: Customer Service New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Claims team which is responsible for the administration of health claims. This team is involved in core claim processing such as registering claims, editing & verification, claims evaluation, and examination & litigation.The administration ...
Posted 1 month ago
0.0 - 1.0 years
2 - 4 Lacs
bengaluru
Work from Office
About The Role Skill required: HM- Utilization Management - Healthcare Management Designation: Customer Service New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Claims team which is responsible for the administration of health claims. This team is involved in core claim processing such as registering claims, editing & verification, claims evaluation, and examination & litigation.The administration ...
Posted 1 month ago
0.0 - 1.0 years
2 - 4 Lacs
bengaluru
Work from Office
About The Role Skill required: HM- Utilization Management - Healthcare Management Designation: Customer Service New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Claims team which is responsible for the administration of health claims. This team is involved in core claim processing such as registering claims, editing & verification, claims evaluation, and examination & litigation.The administration ...
Posted 1 month ago
7.0 - 11.0 years
4 - 8 Lacs
bengaluru
Work from Office
About The Role Skill required: Pharmacovigilance Services - Pharmacovigilance & Drug Safety Surveillance Designation: Pharmacovigilance Services Specialist Qualifications: MBBS Years of Experience: 7 to 11 years What would you do? You will be aligned with our Life Sciences R&D vertical. Our services span across the entire life sciences enterprise, from research laboratories, clinical trials support, and regulatory services, to pharmacovigilance and patient services solutions. Employees under this span will be a part of one of the sub-offerings - Clinical, Pharmacovigilance & Regulatory, helping the worlds leading biopharma companies bring their vision to life enabling them to improve outcome...
Posted 1 month ago
1.0 - 3.0 years
1 - 5 Lacs
bengaluru
Work from Office
About The Role Skill required: HM- Utilization Management - Healthcare Management Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Claims team which is responsible for the administration of health claims. This team is involved in core claim processing such as registering claims, editing & verification, claims evaluation, and examination & litigation.The administration of h...
Posted 1 month ago
7.0 - 11.0 years
4 - 8 Lacs
bengaluru
Work from Office
About The Role Skill required: Pharmacovigilance Services - Pharmacovigilance & Drug Safety Surveillance Designation: Pharmacovigilance Services Specialist Qualifications: MBBS Years of Experience: 7 to 11 years What would you do? You will be aligned with our Life Sciences R&D vertical. Our services span across the entire life sciences enterprise, from research laboratories, clinical trials support, and regulatory services, to pharmacovigilance and patient services solutions. Employees under this span will be a part of one of the sub-offerings - Clinical, Pharmacovigilance & Regulatory, helping the worlds leading biopharma companies bring their vision to life enabling them to improve outcome...
Posted 1 month ago
7.0 - 11.0 years
4 - 8 Lacs
bengaluru
Work from Office
About The Role Skill required: Pharmacovigilance Services - Pharmacovigilance & Drug Safety Surveillance Designation: Pharmacovigilance Services Specialist Qualifications: MBBS Years of Experience: 7 to 11 years What would you do? You will be aligned with our Life Sciences R&D vertical. Our services span across the entire life sciences enterprise, from research laboratories, clinical trials support, and regulatory services, to pharmacovigilance and patient services solutions. Employees under this span will be a part of one of the sub-offerings - Clinical, Pharmacovigilance & Regulatory, helping the worlds leading biopharma companies bring their vision to life enabling them to improve outcome...
Posted 1 month ago
1.0 - 3.0 years
1 - 5 Lacs
bengaluru
Work from Office
About The Role Skill required: HM- Utilization Management - Healthcare Management Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Claims team which is responsible for the administration of health claims. This team is involved in core claim processing such as registering claims, editing & verification, claims evaluation, and examination & litigation.The administration of h...
Posted 1 month ago
7.0 - 11.0 years
4 - 8 Lacs
bengaluru
Work from Office
About The Role Skill required: Pharmacovigilance Operations - Pharmacovigilance & Drug Safety Surveillance Designation: Pharmacovigilance Services Specialist Qualifications: MBBS Years of Experience: 7 to 11 years What would you do? You will be aligned with our Life Sciences R&D vertical. Our services span across the entire life sciences enterprise, from research laboratories, clinical trials support, and regulatory services, to pharmacovigilance and patient services solutions. Employees under this span will be a part of one of the sub-offerings - Clinical, Pharmacovigilance & Regulatory, helping the worlds leading biopharma companies bring their vision to life ¢- enabling them to improve ou...
Posted 1 month ago
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