1516 Email Support Jobs - Page 40

Responsible for answering customer Non-Voice for general queries related products. To provide quality customer service & support via email to ensure that customers issues or complaints are resolved promptly. To provide, maintain a quality service to all clients. To provide quality customer assistance and support via telephone to bring resolution to escalated customer product and service issues in a friendly and efficient manner. Aptly trained and updated in industry specific technology and in clients processes, applications/ utilities, and products. Maintain high level of expertise, soft-skills, and email etiquette skills. Escalate appropriate issues to team leads. Qualification-Any Graduation * or 10+2 or 12+1Diploma This is a virtual Drive. Sunday 2nd June at 12pm to 2pm. Join using the below link. https://sutherland.webex.com/sutherland/j.php?MTID=mf53d3bb7eb9a3ab7d211b54e85de0968 Contact Person :Tournika

******* **Only Candidates with LIVE CHAT Experience with excellent Communication********** Job description Join us as Sr. Customer Support Executive for International Non-Voice. Must Haves: Minimum 1year of Experience in International BPO or BFSI Sector is a Must. Excellent Email Etiquette (Drafting strong Emails). Excellent Written & Spoken English Skills. Graduation is a Must. 5 Days work and 2 rotational week off Willing to work on Night Shifts. Should be within the Boundary limits for cab facility in and around "Perungalathur". Follow a 24/7 rotation shift schedule, which may include nights, weekends, and holidays, to ensure round-the-clock customer support coverage . Job Title: Sr. Customer Support Executive Job Summary / Overview: We are seeking a dedicated Email Process executive to join our team. As an Email Process executive, you will be responsible for handling customer inquiries and concerns via email with a keen focus on effective communication. Your primary goal will be to ensure prompt, accurate, and courteous responses to all incoming emails while maintaining ambitious standards of customer satisfaction. Permanent Work Location: Shriram Gateway Park - 16, GST Road, RMK Nagar, New Perungalathur, Chennai, Tamil Nadu 600063. (Landmark : Opposite Perungalathur Railway Station) Interview Location: Ambit IT Park (Ambattur) (Candidates in and around of 20KM radius to Perungalathur can come for direct walkin) Interested candidates can share your profiles to 1.Keerthana-6382707600 /Keerthana.keerthana@teleperformancedibs.com,

Process Associate Chennai, India Operations 17094 Overview We are looking for a dedicated and skilled Process Associate to join our telecom chat process team. The ideal candidate will have excellent communication skills, a customer-oriented mindset, and the ability to effectively upsell products and services to enhance customer experience and drive sales. Responsibilities - Customer Support - Engage with customers via chat to address inquiries, resolve issues, and provide information about telecom services and products. - Maintain a high level of customer satisfaction by delivering timely and effective solutions. - Upselling - Identify opportunities to upsell additional products or services during customer interactions. - Effectively communicate the benefits of upgraded services or packages to customers, aiming to meet sales targets. - Process Adherence - Follow established procedures and guidelines to ensure compliance with company standards and policies. - Accurately document customer interactions and maintain records in the CRM system. - Collaboration - Work closely with team members and other departments to ensure a seamless customer experience. - Participate in daily meetings and training sessions to enhance skills and knowledge. - Performance Metrics - Achieve individual and team performance metrics, including NPS and sales targets. - Contribute to ongoing improvement initiatives by providing feedback on processes and customer interactions. Requirements Previous experience in a customer service or chat support role, preferably in the telecom industry. - Proven track record of upselling and achieving sales targets is a plus. - Skills: - Excellent verbal and written communication skills. - Strong problem-solving abilities and attention to detail. - Ability to multitask and manage time effectively in a fast-paced environment. - Proficient in using CRM software and other relevant tools. FlexibilityWilling to work in rotational night shift.

Hi Jobseeker, We are hiring for CHAT SUPPORTEXECUTIVES! GRADUATE AND UNDERGRADUATE BOTH CAN APPLY Position - Chat support Process Salary- up to 3 LPA CTC 6 working days and rotational off Key Responsibilities: Handle inbound and outbound customer calls/emails/chat inquiries in a professional manner. Collaborate with internal teams to resolve escalated or complex issues. Maintain a positive and professional tone when communicating with customers. Follow established protocols and guidelines for customer support procedures. Continuously improve product knowledge to assist customers effectively. Required Qualifications and Skills Any Graduate /undergraduate can apply Excellent verbal and written communication skills in English. Strong problem-solving abilities with a customer-centric mindset. Flexibility to work in different shifts. Interested candidates can apply or contact on 8881331031 (Nandini) / 6388237997 (Nidhi) 9214101672 (Nishee) Regards, Nandini 8881331031 HR Executive Shiningstars ITPL

Skill required: Omnichannel - Customer Service Technology Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred herePlatform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. What are we looking for Ability to handle disputesAbility to manage multiple stakeholdersAbility to meet deadlinesAbility to perform under pressureAbility to work well in a team Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Claims Services - Payer Claims Processing Designation: Health Admin Services New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Claims team which is responsible for the administration of health claims. This team is involved in core claim processing such as registering claims, editing & verification, claims evaluation, and examination & litigation.Business solutions that support the healthcare claim function, leveraging a knowledge of the processes and systems to receive, edit, price, adjudicate, and process payments for claims. What are we looking for Contract conversion Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Retirement Solutions - Customer Service Designation: Customer Service New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do FresherFresherFresher What are we looking for NANA Roles and Responsibilities: 0 to 1 years experienceGood communication skillsOpen to working in night shift and rotational shifts Open to working 5 days from office Qualification Any Graduation

Skill required: Voice - Customer Service Designation: Customer Service New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Looking for a candidate who is good in communication and has good knowledge on metrics of Customer SupportCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Good Communication Skills - Willing to work in night shift - Voice Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Training Needs Analysis (TNA)CommunicationMicrosoft Office SuiteAbility to establish strong client relationshipCollaboration and interpersonal skillsWritten and verbal communicationThought leadershipStrong analytical skills Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Training Needs Analysis (TNA)Learning Content DevelopmentKnowledge ManagementClient ManagementPeople EngagementAdaptable and flexibleAbility to perform under pressureNetwork services/telecomAbility to manage multiple stakeholdersCollaboration and interpersonal skillsStrong analytical skillsTeam Management Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Backoffice - Service Desk Non-Voice Support Designation: Utility Bill New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Candidate who is good in email and chat process, who is good in typing is what is preferred hereCandidate who is good in email and chat process, who is good in typing is what is preferred here Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Provider Network - Life Sciences Regulatory Operations Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Management team which is responsible for the administration of hospitals, outpatient clinics, hospices, and other healthcare facilities. This includes day to day operations, department activities, medical and health services, budgeting and rating, research and education, policies and procedures, quality assurance, patient services, and public relationsCoordinate the essential documentation and resources required for the filing of global applications. Understand, manage & process electronic submissions that include original application filings, Life Cycle Management submissions such as CMC, Ad-promos, amendments, annual reports, SPL submissions, etc. What are we looking for Contract conversion Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Backoffice - Service Desk Non-Voice Support Designation: Utility Bill Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Candidate who is good in email and chat process, who is good in typing is what is preferred hereCandidate who is good in email and chat process, who is good in typing is what is preferred here Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Voice - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Looking for a candidate who is good in communication and has good knowledge on metrics of Customer SupportCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for "Clear written and verbal communication skills.Critical thinking and problem solving skills.Detail oriented with high accuracy." Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Urgent Hiring for Voice Process / Non Voice Email Chat Process for Work From Office & Work from Home Both. Urgent Hiring Customer Support Executive l Customer Service Executive Inbound Voice Process l Technical Support l Semi Voice Pro

- Job Description : Customer Service Executive - Process : Online Travel Agencies - Location : Marriot Internationals, Gurgaon, Sector 53 - Salary upto 29k ctc for Freshers and 33k ctc fpr Experienced - Rotational Shifts and Offs - Cab facility Required Candidate profile - Candidates must be open for Rotational Shifts - Excellent english speaking candidates are required - They must be well-versed with E-mails - Only candidates upto 25 years of age can apply

Experience Required: 2-3 Years Skills required: Good Communication skill, Email drafting and sound knowledge of Excel Past Experience: Brokerage house, financial services or banking industry. Location: Mumbai (Marol) EXECUTIVE - IPO Department: IPO Experience Required: 2-3 Years Skills required: Good Communication skill, Email drafting and sound knowledge of Excel Past Experience: Brokerage house, financial services or banking industry. Location: Mumbai (Marol) Department: IPO Experience Required: 2-3 Years Skills required: Good Communication skill, Email drafting and sound knowledge of Excel Past Experience: Brokerage house, financial services or banking industry. Location: Mumbai (Marol) Read More

What skills do you need? 3+ years of industry experience in a software engineering role, preferably building a SaaS product. You should be able to demonstrate the significant impact your work had on the product and/or the team. Experience collaborating directly with product teams, designers, and customer success teams. A proven track record of delivering value to customers or users is a must. Good communication skills since youll directly work with a lot of stakeholders at the customer end. Ability to handle the stress of multiple ongoing projects and ad-hoc ops. Good to have knowledge of Node.js and MySQL. What happens after you apply? Step 1: In 15-20 days, if your application shines and aligns with our criteria, our People Success Team will reach out to you for a quick chat about your journey so far. Step 2: Within 4-6 days of that initial chat, well introduce you to your potential future team, and we will guide you through the rest of the hiring process. Step 3: If our vibes align after meeting the Hiring Team, youll have an opportunity to chat with the founders. If we mutually enjoy the conversation, well celebrate with a virtual high-five and outline the next steps for you to join us. At any step, if things dont work out, we proactively send an email. You are welcome to ask for detailed feedback and re-apply in the future. :

Roles and Responsibilities Handle back office operations, ensuring efficient processing of tasks and maintaining high levels of accuracy. Provide email support to customers, responding promptly to their queries and concerns. Perform non-voice processes such as data entry, document scanning, and other related activities. Utilize basic computer skills including MS Office (Excel) for record-keeping purposes. Maintain confidentiality and adhere to company policies at all times.

organisationalprioritiseRole & responsibilities :- Assist in the planning and implementation of project tasks and activities. Coordinate project communication between team members and stakeholders. Monitor project progress and provide regular updates to management. Ensure that project timelines and budgets are adhered to throughout the project lifecycle. Identify and resolve any project-related issues promptly and efficiently. Prepare and maintain project documentation, including schedules, reports, and meeting minutes. Support various teams in achieving project milestones and objectives. AUTOCAD and other drawing Preferred candidate profile Bachelor's degree in Engineering, Project Management, or a related field ( Electrical Engg ) Proven experience as a Project Coordinator or similar role in the manufacturing industry. Strong organizational and multitasking skills with a keen attention to detail. Excellent communication and interpersonal skills to foster collaboration. Proficiency in project management software and tools. Ability to prioritize tasks and meet tight deadlines in a fast-paced environment. Familiarity with electrical and electronic manufacturing processes is a plus.

Hiring For Customer service (Email) Experience - Min 1 year of Email drafting in BFSI domain or min. 2 yrs of Email exp in any domain Shift- Day shift 5 working days Immediate joiners preferred Package - 3 LPA - 3.5 LPA HR Sangeeta 7693928266 Required Candidate profile 1 year of experience preferred in Email drafting in BFSI domain 2 yrs of Email exp in any domain Excellent English communication required

International Chat Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Chat Process) Process:- Chat Process (Chat Process) Note:- Work From Office. Salary :- 2 Lack CTC to 4.25 Lack CTC Experience:- 0 to 4 Year experience Fresher Can Apply Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Chat process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Chat Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 5 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data. Asking questions to the customer and understanding their need Resolving customer queries and issues related to the products and service . Note:- 5 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.3 L.P.A + Incentive For More Details Call : HR smitha @ 9880964847 (Call or whatsapp ) NOTE - LOOKING FOR IMMEDIATE JOINERS ONLY. Job Description Responsible for UK / US client, handling queries, appropriate assistance. Patience when handling tough cases. Excellent communication and problem-solving skills. Candidate should possess excellent oral and written communication skills. Respond to customer queries in a timely and accurate way. Own and resolve customer issues efficiently, effectively and em-pathetically. Following up with customers for any further information. Provide accurate, valid, and complete information by using the right tools. Should be flexible with the shifts. Eligibility: Grad or undergraduate fresher / Experience with good skills and fluency in English. Should be flexible with rotational shifts. 5 days of working 2 Days Off. Should have Minimum 1Year of experience in International Voice Process or FRESHERS GRADUATE. For More Details Call : HR smitha @ 9880964847 (Call or whatsapp ) Email ID : smitha@thejobfactory.co.in ****PLEASE DO REFER YOUR FRIENDS****

Urgent hiring for International Non-Voice Support A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization . They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. Roles and Responsibilities • International chat and email support. • Quick and attentive speaking with the clients. • Convincing skills/International Tele marketing skills. • Leads generation towards Sponsors and Exhibitors. • Lead conversation and successful closing. Required Skills • Candidate should be excellent in communication skills • Should have good verbal communication skills • Looking for typing speed of 35WPM 90% Accuracy • Good to have customer handling skills • Should have good knowledge of customer support • Graduates & Undergraduates can also apply • Should be flexible to work from office and night shifts Perks and Benefits 1. You'll develop your emotional intelligence. ... 2. You'll learn your product or service, inside and out. ... 3. You'll build transferable Skills. ... 4. You can educate customers without selling. ... 5. You can develop a side project. ... 6. You'll learn how to effectively solve problems. Interested folks can also reach out us through given mail id Mail Id: athira.va@sutherlandglobal.com Call Between 12PM to 6Pm Good English communication is Must...

Openings are with leading MNC based in Kolkata . Graduates with 2-5 years experience into BPO operations & looking for Backend Operations apply! Fixed Shifts - 5:30-2:30 am 5 Days, 2 Weekends Off 1 Side Cab! Aman @ 8700871235 Required Candidate profile Graduates with 2-5 years experience into BPO operations & looking for Backend Operations apply! Fixed Shifts - 5:30-2:30 am 5 Days, 2 Weekends Off 1 Side Cab! Aman @ 8700871235