ELEVATOR CUSTOMER ENGINEER

Job Summary:

The Elevator Maintenance Engineer is responsible for the preventive and corrective maintenance of elevators, escalators, and moving walks. The role involves routine inspections, diagnosing technical issues, performing repairs, and ensuring the safe and efficient functioning of vertical transportation systems in compliance with industry standards and safety regulations.

Key Responsibilities:Preventive Maintenance:

• Conduct scheduled preventive maintenance on elevators and escalators.
• Inspect, clean, lubricate, and adjust key components such as motors, gears, pulleys, brakes, and doors.
• Maintain detailed service records for each unit.

Troubleshooting & Repair:

• Identify and resolve faults in electrical, electronic, and mechanical systems.
• Use diagnostic tools and wiring diagrams to trace issues.
• Replace or repair malfunctioning parts (PCB, controller, switches, contactors, etc.).

Safety & Compliance:

• Ensure all systems comply with local elevator safety codes and statutory regulations.
• Conduct safety tests and prepare inspection reports.
• Follow all company safety protocols, including lockout-tagout (LOTO) procedures.

Customer Support:

• Attend breakdown calls promptly and minimize elevator downtime.
• Communicate repair status and recommendations to clients and stakeholders.
• Train building staff on basic elevator safety practices.

Coordination & Reporting:

• Coordinate with suppliers or OEMs for spare parts and technical assistance.
• Prepare and submit daily/weekly maintenance and incident reports to management.
• Assist in planning modernization or upgrade projects.

Required Qualifications:

• Diploma / B.E. / B.Tech in Electrical, Mechanical, or Electronics Engineering.
• 2–6 years of experience in elevator/escalator maintenance.
• Familiar with brands like Mitsubishi, Schindler, KONE, Otis, Thyssenkrupp (preferred).

Key Skills:

• Strong diagnostic and troubleshooting ability.
• Knowledge of elevator safety components and control logic.
• Hands-on experience with testing tools (multimeter, clamp meter, etc.).
• Good documentation and communication skills.
• Ability to work independently and in a team under pressure.

Additional Requirements:

• Must be physically fit and comfortable working at heights and in confined spaces.
• Willingness to be on call for emergency breakdowns, including weekends and holidays.
• Valid driver’s license (preferred for field travel)

Job Type: Full-time

Pay: ₹10,294.61 - ₹28,907.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time
• Provident Fund

Work Location: In person