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Pratham Technologies
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Electrical Service Engineer

Electrical Service Engineer

Pratham Technologies

2 - 6 years

0 Lacs

maharashtra

Posted:23 hours ago| Platform: Shine logo

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Skills Required

installation maintenance servicing customer service technical support training record keeping issue resolution skill upgradation

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: You will be responsible for the installation, maintenance, and servicing of machines as per the plan. Your main tasks will include maintaining accurate records, providing training and technical support to customers, responding to service issues, and improving customer service experience. Additionally, you will need to upgrade your skills to support upcoming models effectively. Key Responsibilities: - Install, maintain, and service machines according to the plan - Document all customer service activities and discussions - Provide training and technical support to customers and team members - Take care of and maintain records of customer property - Respond to customer service issues promptly - Take ownership of customer issues and resolve them - Enhance the overall customer service experience - Upgrade your skills regularly to support new models effectively Qualifications Required: - Diploma or ITI - 2 to 5 years of experience in a similar role,

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Electrical Service Engineer