Education Counselor

As an Education Counselor at our company, you will be responsible for engaging with potential Aus/UK leads via outbound calls to introduce them to our e-Learning platform (BrightChamps EdTech) and arrange demo classes. Your role will involve providing detailed information, resolving queries, and ensuring a seamless onboarding process for interested leads. You will build strong relationships with leads, assisting them in understanding the enrollment process and scheduling demo sessions according to their preferences. Timely follow-ups, rescheduling when necessary, and accurate documentation of all interactions in our CRM system will be crucial aspects of your day-to-day responsibilities. Collaborating with various teams within the organization, you will contribute insights to enhance lead conversion rates and overall customer satisfaction. A strong command of English, both verbal and written, is essential for effective communication with leads. Your ability to multitask in a fast-paced environment, attention to detail, and organizational skills will be key to success in this role. While a background in Edtech, Sales, or Promotion is preferred, it is not mandatory. The ideal candidate should be willing to work a flexible 9-hour shift, six days a week with Sundays off. The work location is conveniently located just a 5-minute walk from Vasai (W) Station in Maharashtra. We offer a competitive salary of up to 20k, depending on your experience, for this full-time position. The working hours are from 8.00 am to 5.00 pm in a day shift schedule. Candidates must be willing to commute or relocate to Vasai, Maharashtra, before starting work. A minimum of 1 year of experience in sales is required for this role, and availability for day shifts and willingness to travel are essential. If you are looking for a challenging role that combines sales, customer service, and education promotion, we encourage you to apply for this Education Counselor position and be part of our dynamic team.,