Ecommerce Specialist

Job description:

Responsibilities

Coordinate order processing, delivery and returns of customer orders.

·Ensure the fulfilment of customers' orders via store pick of delivery service.

·Execute activities driven by data analytics.

·Implement the e-commerce activities.

·Manage a diverse service environment.

·Manage the operations for good service.

·Manage the service quality and customer satisfaction.

·Prepare insights report on the data-mining outcome.

·Promote good service performance.

·Provide specialized knowledge and insights to the development of technology strategy.

·Track and report the business outcome of data-driven insights.

Job Types: Full-time, Permanent

Pay: ₹10,387.20 - ₹30,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Indore, Indore - 452016, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• relevant: 2 years (Required)