Ecommerce Specialist

Company Description

Rockerr Infrasolutions Private Limited (ROCKERR) is a global leader in the natural stone, granite, tiles, and building materials industry, renowned for delivering high-quality products with reliable service. Committed to innovation and efficiency, ROCKERR aims to meet customer needs while creating value for stakeholders. Established with a focus on providing superior building material products, the company has earned ISO 9001:2008 certification for its Quality Management System. ROCKERR continues to build its reputation as a trusted name in the building material industry, serving communities and customers worldwide.

Role Description

This is a full-time, on-site role located in Aligarh for an E-commerce Specialist. The E-commerce Specialist will manage online product listings, optimize content for e-commerce platforms, and analyze sales data to identify trends and improve performance. Responsibilities also include coordinating with customers, providing excellent customer service, and working closely with the sales team to ensure operational success. The role requires a proactive approach to ensure the growth and success of the company’s online sales channels.

Qualifications

• Strong E-Commerce expertise, including platform management and optimization
• Proficiency in Sales strategies and techniques
• Excellent Customer Service and Communication skills
• Exceptional Analytical Skills for interpreting and utilizing sales and market data
• Relevant knowledge of digital marketing and familiarity with customer relationship management is a plus
• Bachelor's degree in Business, Marketing, E-commerce, or a related field
• Ability to work collaboratively in an onsite office environment