EBA - FNO Technical - Manager

Job Duties

The Manager will participate in and lead the following job duties as directed:

Strategy, Requirements Selection:

• Participates in defining needs for existing, and new EBA solutions
• Documents existing enterprise business applications, related business processes, and personas impacted
• Identifies existing inefficiencies, potential improvement opportunities, and critical differentiating business requirements
• Envisions and develops representations of recommended future state options for evaluation by clients
• Understands related security structures and best practices
• Designs and develops scorecards for evaluation of candidate business applications
• Creates dashboard presentations of quantitative and qualitative scoring of candidate options
• Supports Technical Leads, Developers and Managers by providing functional clarifications and setting expectations with team and client

Solution Functional Design:

• Candidate should be able to perform the functions of project and program management in a manner that demonstrates leadership in the reengineering of processes, implementing technology and strategy, and improving organizational change management
• Candidate should have experience on General Ledger, Accounts Payable, Accounts Receivable, Cash Bank, Dimensions, Cash Flow, Fixed Assets Intercompany
• Candidate should have ability to suggest best practices to client for MS Dynamics finance modules
• Candidates must understand the latest MS developments and releases in D365 FO and be able to provide guidance on how to leverage these features and functionality.

Consulting:

• Candidate should be able to build and maintain relationships with clients by understanding their business processes and requirements as well as providing guidance on best practices and industry standards to help them reach their goals.
• Candidate should be able to guide by providing solution to clients with expert-level functional and technical support during the entire implementation process to ensure a successful implementation.

Program Project Management:

• Supports, and manages aspects of business applications implementations
• Documents and maintains project milestones, phases, elements, and budget
• Monitors project progress by tracking risks, actions, issues, decisions, and other activities
• Develops references for users by writing and maintaining user documentation; providing help desk support; training users

Implementation and Support:

• Provides functional support of EBA solutions and related technologies
• Manages and resolves issues, defects, and change requests
• Manages and performs systems configuration tasks (but not coding/development) for process workstreams as directed
• Provides on-going support during project implementations and post-go-live support
• Responsible for configuration of solution based on requirements
• Fosters a positive demeanor, learning attitude and client service mentality with the team

Working Environment:

Office Timing:

• Other dutiesas required

Supervisory Responsibilities:

• Owns and drives completion of key workstreams as directed by project leaders
• Manages project workstreams as directed
• Mentors and develops entry level consultants and senior consultants

Qualifications, Knowledge, Skills and Abilities

Education:

• Bachelor s degree, required

Experience:

• Six (6) or more years of finance process analysis experience, required
• Four (4) or more years of education or experience with ERP or CRM Product, required
• Some client facing best practice consulting experience, preferred
• CA/CPA preferred

License/Certifications:

• One or more current business applications technology certifications, preferred

Software:

• Microsoft Visio, PowerPoint, Word, and SharePoint, required
• Smartsheet, preferred
• MS Dynamics 365 finance modules/NetSuite/Oracle/SAP
• Enterprise software strategy, selection, and implementation experience, preferred

Other Knowledge, Skills Abilities:

• Strong analytical, problem solving, facilitation, documentation, and communication skills, required
• Excellent communication and presentation skills, both verbal and written, preferred
• Excellent interpersonal and customer relationship skills, preferred
• Business process analysis, design, and process flow skills, preferred
• Excels at operating in a fast-paced technical environment, preferred