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E-Commerce Executive

E-Commerce Executive

KK HR services

1 - 5 years

0 Lacs

ahmedabad gujarat

Posted:14 hours ago| Platform: Shine logo

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Skills Required

customer service product knowledge excel communication skills organizational skills

Work Mode

On-site

Job Type

Full Time

Job Description

As a customer service representative for the brand, your primary responsibility will be to respond promptly to Instagram inquiries and assist customers in their purchasing journey. You will be expected to provide detailed information about products, including pricing and customization options. It is important to maintain an Excel sheet to keep track of inquiries, leads, sales, and follow-ups efficiently. In addition to handling inquiries, you will also be responsible for scheduling and coordinating video calls for customer consultations. By sharing valuable insights about customers, you will contribute to enhancing the overall customer experience. It is crucial to ensure that all communications resonate with the brand's tone and values consistently. This is a full-time position that offers benefits such as Provident Fund. The work location for this role is in person, providing you with the opportunity to engage directly with customers and represent the brand effectively.,

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E-Commerce Executive