E-Commerce Executive

High Dive International

0 years

2 - 4 Lacs

ludhiana

Posted:3 hours ago| Platform: GlassDoor logo

Apply

Skills Required

shopify design inventory marketing seo analyze drive analytics strategies data magento woocommerce ads excel communication coordination

Work Mode

On-site

Job Type

Full Time

Job Description

E-Commerce Job Description (JD) Role Overview

The E-commerce professional is responsible for managing and optimizing online sales channels, ensuring smooth digital operations, enhancing customer experience, and driving revenue growth through online platforms.

Key Responsibilities

Website & Platform Management
Oversee daily operations of the e-commerce website and marketplaces (Amazon, Flipkart, Shopify, etc.)
Ensure product listings are accurate, updated, and optimized for search visibility
Coordinate with IT/design teams for website enhancements and troubleshooting
Product & Inventory Management
Upload and maintain product catalogs with correct descriptions, images, and pricing
Monitor stock levels and coordinate with supply chain/warehouse teams
Manage promotions, discounts, and seasonal campaigns
Digital Marketing & Sales Growth
Plan and execute online marketing campaigns (SEO, SEM, social media, email marketing)
Analyze traffic, conversion rates, and sales performance
Collaborate with marketing teams to drive customer acquisition and retention
Customer Experience & Support
Ensure smooth checkout, payment gateway, and order fulfillment processes
Handle escalations related to online orders, returns, and refunds
Improve user experience through feedback and analytics
Analytics & Reporting
Track KPIs such as sales, traffic, conversion, and customer engagement
Prepare weekly/monthly performance reports
Recommend strategies for growth based on data insights
Vendor & Marketplace Coordination
Liaise with marketplace account managers for promotions and compliance
Negotiate with vendors for better margins and product availability
Ensure adherence to marketplace policies and standards

Required Skills & Qualifications

Bachelor’s degree in Business, Marketing, or related field
Experience in e-commerce platforms (Shopify, Magento, WooCommerce, Amazon, Flipkart, etc.)
Strong knowledge of digital marketing tools (Google Analytics, Ads Manager, SEO tools)
Analytical mindset with proficiency in Excel/BI tools
Excellent communication and coordination skills
Ability to multitask and manage deadlines

Job Type: Full-time

Pay: ₹18,041.44 - ₹35,742.82 per month

Benefits:

Paid time off

More Jobs at High Dive International

Air Ticketing Executive

Ludhiana, Chandigarh

1 - 6 yrs

INR 1 - 3 Lacs

Recruiter Manager

Ludhiana, Mohali

5 - 10 yrs

INR 2 - 5 Lacs

Operations Manager

Ludhiana, Panchkula

6 - 11 yrs

INR 3 - 4 Lacs

Fire Alarm Engineer

Panchkula

4 - 9 yrs

INR 2 - 4 Lacs

Sales Executive

Ludhiana, New Delhi, Delhi / NCR

1.0 - 6.0 yrs

INR 1 - 3 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.