Job
Description
As a Jewellery E-commerce Executive, your role involves managing and growing the company's online presence within the Gems & Jewellery industry. You will handle various e-commerce operations, product listings, online sales, and customer experience while analyzing data to enhance performance. Key Responsibilities: - E-commerce Operations: It is your responsibility to manage and optimize the company's online store to ensure smooth functionality and provide users with a positive experience. - Product Management: Oversee product listings by maintaining accurate descriptions, images, and pricing to enhance their appeal. - Online Sales: Drive online sales across different channels, such as the company website and marketplaces, to increase revenue. - Customer Experience: Manage customer interactions effectively, address inquiries promptly, and resolve issues to maintain high customer satisfaction levels. - Data Analysis: Utilize sales data, website traffic information, and customer behavior insights to identify trends and opportunities for improvement. - Marketing and Promotion: Collaborate with the marketing team to develop and implement online campaigns and promotions that boost sales. - Inventory Management: Monitor inventory levels closely and ensure timely replenishment to prevent stockouts. - Order Fulfillment: Coordinate with the logistics team to ensure efficient processing and shipping of orders. - Market Research: Stay updated on industry trends, competitor activities, and emerging technologies to adapt strategies accordingly. - Reporting and Analysis: Generate reports and conduct data analysis to track e-commerce performance and pinpoint areas for enhancement. - Knowledge of Jewelry: Possess a solid understanding of jewelry materials, gemstones, and manufacturing processes. This role requires knowledge of platforms like Etsy, eBay, and Myntra, with a minimum of 1 year of experience. As a full-time position, you will be working on-site to fulfill these responsibilities effectively. As a Jewellery E-commerce Executive, your role involves managing and growing the company's online presence within the Gems & Jewellery industry. You will handle various e-commerce operations, product listings, online sales, and customer experience while analyzing data to enhance performance. Key Responsibilities: - E-commerce Operations: It is your responsibility to manage and optimize the company's online store to ensure smooth functionality and provide users with a positive experience. - Product Management: Oversee product listings by maintaining accurate descriptions, images, and pricing to enhance their appeal. - Online Sales: Drive online sales across different channels, such as the company website and marketplaces, to increase revenue. - Customer Experience: Manage customer interactions effectively, address inquiries promptly, and resolve issues to maintain high customer satisfaction levels. - Data Analysis: Utilize sales data, website traffic information, and customer behavior insights to identify trends and opportunities for improvement. - Marketing and Promotion: Collaborate with the marketing team to develop and implement online campaigns and promotions that boost sales. - Inventory Management: Monitor inventory levels closely and ensure timely replenishment to prevent stockouts. - Order Fulfillment: Coordinate with the logistics team to ensure efficient processing and shipping of orders. - Market Research: Stay updated on industry trends, competitor activities, and emerging technologies to adapt strategies accordingly. - Reporting and Analysis: Generate reports and conduct data analysis to track e-commerce performance and pinpoint areas for enhancement. - Knowledge of Jewelry: Possess a solid understanding of jewelry materials, gemstones, and manufacturing processes. This role requires knowledge of platforms like Etsy, eBay, and Myntra, with a minimum of 1 year of experience. As a full-time position, you will be working on-site to fulfill these responsibilities effectively.
