E-Commerce Account Manager

Job Summary:

We are looking for an E-Commerce Executive to manage our online sales channels, including Amazon, Flipkart, and GeM. The ideal candidate should have experience in listing products, optimizing sales, handling customer queries, and managing promotions on various marketplaces.

Key Responsibilities:

Product Listing & Optimization:

• Upload product listings with accurate descriptions, images, and pricing.
• Optimize product titles, keywords, and descriptions for better search visibility.

Order & Inventory Management:

• Process and monitor orders across platforms.
• Coordinate with the warehouse for stock updates and dispatch.
• Maintain proper stock levels to avoid stockouts or overstocking.

Pricing & Promotions:

• Monitor competitor pricing and adjust strategies accordingly.
• Set up and manage discounts, offers, and promotions.

Advertisement & Sales Growth:

• Run and optimize PPC ads on Amazon, Flipkart, and other platforms.
• Monitor ad performance and budget allocation.

Customer Service & Feedback Management:

• Respond to customer inquiries, resolve complaints, and handle returns/refunds.
• Improve product ratings by addressing negative reviews and feedback.

GeM Portal Management:

• Upload and manage products on Government e-Marketplace (GeM).
• Handle bid submissions and respond to buyer inquiries.

Reporting & Analysis:

• Track sales performance and generate reports.
• Analyze traffic, conversion rates, and sales trends to improve performance.

Job Type: Full-time

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

• Leave encashment

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Experience:

• E-Commerce: 1 year (Preferred)
• B2B sales: 1 year (Preferred)
• Account management: 1 year (Preferred)

Location:

• Jhansi, Uttar Pradesh (Required)

Work Location: In person