Duty Manager

Seven Consultancy

8 - 10 years

2 - 4 Lacs

mumbai maharashtra india

Posted:1 day ago| Platform: Foundit logo

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Skills Required

guest relations vip management front office operations staff supervision front office

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

VIP Guest Management: Greet VIP guests and perform special services as directed by the Front Office Manager. Assist in VIP arrivals and departures in the absence of Guest Relation Officers.
Lobby and Public Area Oversight: Ensure cleanliness, lighting, and proper maintenance of the lobby and public areas. Monitor front office staff for professional appearance and courteous behavior.
Registration Verification: Check registration cards of arriving guests to ensure all information is accurately filled by Guest Relation Officers or guests.
Guest Communication Support: Assist in sending guest messages, faxes, or other communications as needed.
Night Reception Coordination: Provide instructions to the Night Reception during high occupancy periods regarding walk-in guests and releasing rooms blocked due to no-shows.

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