Duty Manager

Job Description

Company Description Welcome to Ramada Plaza Chennai, where classic sophistication meets modern elegance, redefining true world-class hospitality for Chennai city – the Gateway to South India. Conveniently located in the heart of the business district, near the international airport, the Chennai Trade Centre, and the Information Technology Park, we cater to the needs of the corporate traveler. With 135 en-suite spacious bedrooms and 6000 sq ft of conference and events space, we offer the quintessential hospitality experience for both leisure and business travelers. Role Description This is a full-time on-site role for a Duty Manager, located in Tamil Nadu, India. The Duty Manager will oversee daily hotel operations, ensure the smooth and efficient running of all departments, handle guest complaints, and provide support to ensure an exceptional guest experience. Additional responsibilities include supervising staff, managing financial transactions, and ensuring compliance with hotel policies and procedures. Qualifications Strong leadership and management skills Excellent communication and interpersonal skills Experience in handling customer service and complaint resolution Knowledge of hotel management software and financial transactions Ability to work independently and as part of a team Flexibility to work various shifts, including weekends and holidays Bachelor's degree in Hospitality Management or related field is preferred Prior experience in a similar role within the hospitality industry Show more Show less