Key Responsibilities: Cinema Operations Supervise end-to-end operations across departments (Box Office, F&B, Housekeeping, Security). Ensure all movie shows start and end on time without technical glitches. Oversee crowd management, queue control, and auditorium seat checks. Staff Supervision Allocate daily responsibilities and break schedules to staff. Monitor staff attendance, grooming, and behavior during shifts. Provide on-the-spot guidance or support to team members. Revenue Handling Ensure proper cash management across counters and cash registers. Perform end-of-day reconciliation and report generation. Minimize pilferage and ensure accuracy in sales reporting. Customer Service Resolve customer complaints and service issues promptly and professionally. Monitor customer satisfaction and suggest improvements to the Unit Head. Ensure front-line staff maintain high hospitality standards. Facility & Safety Conduct routine checks of auditoriums, restrooms, kitchen, and lobby areas. Ensure all emergency exits, signage, and fire safety equipment are functional. Report technical issues to maintenance or escalate as needed. Sales & Upselling Promote combo offers, loyalty programs, or running promotions to increase sales. Encourage staff to upsell tickets and F&B items. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Expected Start Date: 14/08/2025

Key Responsibilities: Operational Management Oversee daily cinema operations, including box office, concessions, housekeeping, and projection. Ensure all screenings run smoothly, on time, and without technical issues. Coordinate with film distributors for content scheduling and timely updates. Team Leadership Manage, train, and motivate a team including supervisors, ushers, concession staff, and cleaning crew. Schedule shifts, track attendance, and manage performance. Foster a team culture focused on customer service and accountability. Financial Management Monitor and manage budgets, revenue, and operational costs. Prepare daily and monthly financial reports (ticket sales, F&B revenue, etc.). Ensure proper cash handling and banking procedures. Customer Experience Ensure a high standard of cleanliness, service, and hospitality. Address and resolve customer complaints quickly and effectively. Conduct regular checks of lobby, auditoriums, restrooms, and F&B counters. Facility & Compliance Ensure preventive maintenance of equipment (projectors, HVAC, sound systems). Ensure compliance with fire safety, hygiene, licensing, and other statutory regulations. Maintain safety standards for staff and patrons. Sales & Promotions Work closely with marketing teams for local promotions and campaigns. Implement upselling techniques at box office and concessions to boost revenue. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Expected Start Date: 14/07/2025