Duty Manager

Role & responsibilities

• Ascertain the tasks scheduled for previous day has been completed

and/or progress from concerned SPOC/Block Managers. Previous day

consumption of Utilities

• Briefing to GM/AGM on previous day reports and receive instructions for

days planned activity.

• Ascertaining team deployment of JLL/Security/HK/Pest Control/Food

Court and verification. Communicate to Help Desk his days activity based

on specific inputs from GM/AGM

• Walkthrough all utility areas like LT Panel rooms / HT yard / Fire Pump

rooms / Block Areas / Food court, Smoking Area/ Basements/Garbage

Room/Security cabins. Check and confirm status of STP, WTP, Pumps

and all storm water pumps are in working condition. Utility Availability

especially BESCOM, Water. Condition of service road.

• Follow up on the planned activities, briefing and meeting the team, collating

the updates. Visit all floors where fit out is going on and ensure PE used/No

debris in stair case/basement of any Block. Check STP for

functionality/Operation and proper maintenance of records. Landscaping

Operational Status.

• Following up of with water vendors and update of water supply related

documents at Facilities office and Security Gate. Update of pending

works and pending issues related. Checking of records of stock/check

lists maintained/Feedback of all works completed/progressed/ schedule

for next days work to be shared.

• Meeting Block Managers/SPOC to check any important event of the day

which needs to be progressed/monitored after 6 pm. Review and Closing

all Work Orders for the Day.

• Supervises engineers and maintenance, training, personnel development.

• Assists in maintenance/engineering issues as required

• Recommends/implements improvements for preventive maintenance

programs on an on-going basis and cross checking

• Coordinates maintenance efforts with outside contractors, tenant finish

personnel and engineers

• Oversees all building systems including fire/life safety, plumbing, HVAC and

electrical issues and remains current with latest HVAC technology trends

• Develops specifications and assists in solicitation and administration of

maintenance/repair service contracts

• Supervises maintenance staff; and assign and monitor maintenance.

• Respond to emergencies in a timely manner.

• Perform maintenance on heating and cooling systems.

• Repair motors, pumps, and plumbing for water supply, and other

equipment.

• Prepare reports, maintain inventories, and keep accurate records, order

equipment and supplies.

Additional Responsibilities

• Nominated SPOC for CCTV and Boom barrier operations.

• Ensure vendor TAT is as per SLA for any breakdown.

• Ensure equipment serviceability, and any breakdown to be notified with

incident report.

• Ensure preventive maintenance is carried out as per schedule.

• Nominated SPOC for support and tracking HELPDESK complaints.

• Prepare and discuss weekly report on helpdesk complaints with

management.

Preferred candidate profile