Driver Welfare Officer

Driver Welfare Officer
Department: MDO
Location: Raipur

Job Purpose:
To ensure the overall well-being, motivation, and development of drivers by addressing their professional, social, and personal concerns, improving safety awareness, and building a supportive work environment within the transport/fleet operations.

Key Responsibilities:

1. Driver Engagement & Welfare

• Act as the first point of contact for all drivers regarding welfare, grievances, and support issues.
• Conduct regular welfare meetings, feedback sessions, and health awareness programs.

2. Training & Development

• Organize training on road safety, defensive driving, vehicle handling, and behavioral skills.
• Conduct orientation programs for new drivers on company policies, safety rules, and compliance.

3. Health & Safety

• Ensure compliance with safety norms — seat belts, rest breaks, alcohol policy, etc.
• Promote stress management, fatigue control, and accident-free driving culture.

4. Communication & Coordination

• Maintain communication between drivers, fleet supervisors, and HR management.
• Support drivers during emergencies, accidents, or family distress situations.
• Coordinate with insurance/HR teams for claims or welfare support.

5. Documentation & Compliance

• Ensure adherence to Motor Vehicle Act and company transport compliance.
• Report key issues, absenteeism, or misconduct to HR/Fleet Head.

Key Skills & Competencies:

• Good communication and interpersonal skills.
• Knowledge of transport operations, driver management, and safety practices.
• Empathy, patience, and ability to handle field staff tactfully.
• Basic computer literacy (MS Excel, record keeping).

Qualifications:

• Graduate in any discipline (preferably Social Work / HR / Teacher / Principal).

Job Type: Full-time

Pay: ₹15,437.27 - ₹35,000.00 per month

Benefits:

• Provident Fund

Work Location: In person