Driver Cum Sales & Dispatch Executive (with QC/QA Responsibility)

2 - 3 years

2 Lacs

Posted:3 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a reliable, disciplined Driver Cum Sales & Dispatch Executive who will handle vehicle driving, customer deliveries, basic sales support, dispatch coordination, and quality checks of furniture and furnishings before delivery.

This role requires attention to detail, customer-facing etiquette, and accountability for goods handled.

Key Responsibilities

1. Driving & Logistics

  • Drive company vehicle safely for:
  • Customer deliveries
  • Vendor pickups
  • Inter-branch / workshop transfers
  • Ensure timely delivery as per schedule
  • Maintain vehicle cleanliness, fuel logs, and basic upkeep
  • Immediately report any vehicle issues or accidents

2. Dispatch & Inventory Handling

  • Coordinate dispatch from workshop/showroom
  • Verify items against invoice / delivery challan before loading
  • Ensure correct packaging to avoid transit damage
  • Maintain dispatch records (manual or digital)
  • Handle returns, replacements, and re-dispatch when required

3. QC / QA (Critical Responsibility)

  • Perform basic quality checks before dispatch:
  • Fabric defects, stains, tears
  • Stitching quality
  • Frame stability
  • Finish, polish, and alignment
  • Flag defects before delivery, not after customer complaint
  • Coordinate with workshop team for rectification
  • Take photos/videos of finished items when required (for proof)

4. Sales & Customer Interaction Support

  • Act as a brand representative during delivery
  • Politely explain product handling, care, and basic usage
  • Collect customer signatures, feedback, and acknowledgements
  • Assist sales team with:
  • Sample drops
  • Follow-ups
  • Measurement visit support (if required)

(No hardcore selling targets unless later assigned)

5. Documentation & Reporting

  • Maintain:
  • Delivery challans
  • Fuel logs
  • QC checklists
  • Customer acknowledgements
  • Report daily activity summary to supervisor
  • Escalate customer issues immediately (no hiding problems)

Required Skills & Qualifications

Mandatory

  • Valid LMV Driving License
  • Minimum 2–3 years driving experience
  • Ability to read invoices / basic English
  • Familiarity with furniture, upholstery, or interior products (preferred)
  • Physically fit for loading/unloading assistance

Soft Skills (Non-Negotiable)

  • Honest and accountable
  • Polite with customers
  • Calm under pressure
  • Attention to detail
  • Willingness to learn QC standards

Preferred (Not Mandatory)

  • Experience in furniture, interiors, logistics, or retail
  • WhatsApp usage for photos, updates, and coordination
  • Basic smartphone literacy (Google Maps, photos, calls)

Working Hours

  • As per delivery schedule (some flexibility required)
  • Weekly off as per company policy

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: In person

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