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Axis Bank
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Dra Executive

Dra Executive

1 - 3 years

|

1 - 3 Lacs

mumbai suburban goregaon

Posted:None| Platform:

Apply

Skills Required

banking collection payment recovery field collections debt recovery recovery dra feild service loan collection

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Manage debt recovery operations for assigned regions (Delhi & Ahmedabad).
Conduct field collections, loan recoveries, and payment recoveries through DRA process.
Ensure timely resolution of customer queries related to loan disbursements, interest calculations, and other financial issues.
Maintain accurate records of all interactions with customers, including phone calls, emails, and physical visits.
Identify potential risks and escalate them to senior management for further action.

Desired Candidate Profile

1-3 years of experience in banking collection or similar industry.
Strong knowledge of DRA (Debt Recovery Agent) processes and regulations.
Excellent communication skills for effective interaction with customers over phone/email/in-person.
Ability to work independently with minimal supervision while meeting targets set by the organization.

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Banking

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