DR Automation

DR Automation Specialist

Short department description:

This role places a primary focus on designing and implementing automation solutions using Amelia, while leveraging your DR knowledge to ensure those workflows are operationally resilient, regulatory compliant, and recovery-ready. Youll be at the intersection of AI, infrastructure automation, and DR orchestration—bringing intelligence and efficiency to critical IT operations.

Key Tasks:

• Design, develop, and maintain intelligent automation workflows using the Amelia AIOps platform, integrating conversational AI, cognitive agents, and adaptive process logic to streamline IT operations.
• Implement and optimize Amelia-driven orchestration solutions by leveraging Generative AI and agentic frameworks (e.g., Langchain, AutoGen, Semantic Kernel, LangGraph) to enable dynamic response and decision-making capabilities.
• Integrate Amelia automation with enterprise IT ecosystems, including ITSM tools (ServiceNow), observability platforms (Splunk, Dynatrace), cloud environments (AWS, Azure, GCP), and DevOps pipelines.
• Develop and maintain reusable automation components, APIs, and integrations (REST, GraphQL, Kafka) to ensure scalable and modular automation architectures.
• Utilize AI/ML models (built using frameworks like TensorFlow, PyTorch, Huggingface) to enhance anomaly detection, root cause analysis, and predictive automation within Amelia workflows.
• Build and manage infrastructure-as-code (IaC) and automation scripts using tools such as Ansible, Terraform, and scripting languages (Python, Bash, Java) to support orchestration and self-healing capabilities.
• Support the automation of Disaster Recovery (DR) workflows, ensuring failover/failback processes are effectively orchestrated and aligned with RTO/RPO requirements across infrastructure and application layers.
• Lead the onboarding of new applications and services to the DR resiliency automation platform, customizing automation paths to meet organizational recovery policies and compliance needs.
• Collaborate with DR, IT Ops, and Cloud teams to ensure all DR workflows are validated, tested, and audit-ready, with automation logs and dashboards built into the Amelia environment.
• Support incident and problem management processes of DRRO service
• Contribute to the evolution of automation and DR best practices, incorporating the latest advances in AIOps, Generative AI, and cloud-native tooling into operational standards.

Qualification, education, work experience:

Bachelor’s or Master’s degree in Computer Science, Business Information Systems, or related field, or equivalent practical experience