Dispatch Representative

1 - 6 years

3 - 4 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Preferred candidate profile

Dispatch Representative

  • Schedule and dispatch drivers or service teams to appropriate locations according to customer requests, specifications, or needs.
  • Monitor field operations and track the status of dispatched personnel or deliveries in real-time.
  • Communicate effectively with drivers, technicians, and customers via phone, email, or dispatch software.
  • Update dispatch logs and databases with accurate records of activities, incidents, and outcomes.
  • Resolve issues related to delays, missed appointments, or route changes by coordinating alternatives quickly.
  • Ensure compliance with company policies, safety standards, and DOT regulations (if applicable).
  • Assist with administrative tasks such as creating reports, maintaining service records, and data entry.

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