Dispatch & Inventory Executive (exports)

Job Title: Dispatch & Inventory Executive Garments Export

Location: B-60, Sector 65, Noida (Onsite)

Exp: 1–3 Years (Garment Export Industry Only)

We are seeking a motivated and detail-oriented Dispatch & Inventory Executive to manage the end-to-end dispatch operations and inventory control for a garments export unit. Experience in an export house and working knowledge of e-commerce platforms (Shopify) and inventory tools (Zoho Books) is preferred.

Key Responsibilities

1. Dispatch Management (Finished Goods)

• Coordinate with teams to ensure timely dispatch of garments.
• Verify quantities, sizes, and styles as per buyer requirements.
• Ensure proper labeling, documentation, and compliance with buyer instructions & shipping regulations.
• Schedule pickups with courier/logistics partners and monitor delivery timelines.
• Maintain real-time tracking records and update clients on shipment status.

2. Raw Material Inventory (Stores Management)

• Maintain accurate stock of fabrics, trims, threads, labels, buttons, and packaging materials.
• Manage GRNs (Goods Receipt Notes) for all inward stock and update Zoho in real time.
• Issue materials to production departments and update inward/outward records.
• Conduct daily/weekly/monthly physical checks and ensure FIFO (First-In-First-Out) method.
• Flag shortages or reordering requirements to procurement team.

3. Claim Filing & Resolution

• Record customer complaints regarding delivery delays, shortages, or damages.
• Collaborate with QC, production, and dispatch teams to resolve claims.
• Prepare claim reports with supporting documentation and photographic evidence.
• Recommend preventive measures to avoid recurring issues.

4. Courier & Return Logistics

• Manage both outbound and return shipments.
• Handle return pickups and inward stock reconciliation.
• Resolve courier-related issues including delays, lost shipments, and damages.
• Evaluate courier partners’ performance on timelines, costs, and service quality.

5. E-Commerce & System Integration (Preferred)

• Process B2C online orders via Shopify
• Assist with fulfillment coordination for domestic and export orders.

Key Skills & Competencies

• 1–3 years of relevant experience in garment exports dispatch/inventory roles.
• Strong knowledge of garment raw materials & export documentation.
• Proficiency in MS Excel (VLOOKUP, Pivot, Stock Formats) and Zoho Inventory/Books.
• Familiarity with e-commerce platforms (Shopify, Magento, WooCommerce) preferred.
• Strong coordination, communication, and problem-solving skills.
• High attention to detail and ability to work under deadlines.
• Preferred Qualifications
• Graduate/Diploma in Textile Technology, Garment Manufacturing, Supply Chain, or Inventory Management.
• Prior experience in export house operations is highly desirable.

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