Dispatch Executive - FRESHER

0 years

1 Lacs

Posted:1 week ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

A dispatcher coordinates services by communicating with staff in the field, managing calls, and updating records to ensure efficient operation and timely responses to requests or incidents. A strong resume for a dispatch role highlights skills such as excellent communication, problem-solving, multitasking, working under pressure, data entry, and familiarity with dispatch software and tracking systems. Key Responsibilities of a Dispatcher

  • Communication & Coordination:Relay information, instructions, and updates to drivers, field units, and emergency responders.
  • Logistics & Scheduling:Coordinate schedules, assign tasks, and oversee the routes and status of field units.
  • Record Keeping:Maintain detailed logs, update call records, and input data into computer systems.
  • Emergency Response:Handle emergency calls, prioritize incidents, and dispatch appropriate units for assistance.
  • Problem-Solving:Address issues, resolve queries, and make quick decisions to solve problems in a fast-paced environment.
  • Client & Customer Interaction:Inform customers about delivery statuses, answer questions, and provide updates on services.

Essential Skills for Dispatchers

  • Communication:Verbal, written, and listening skills are crucial for relaying information clearly and effectively.
  • Critical Thinking & Problem-Solving:Ability to analyze situations, make sound judgments, and find solutions under pressure.
  • Multitasking:Manage multiple tasks and prioritize calls based on urgency and importance.
  • Computer Proficiency:Skill with dispatch consoles, data entry, and specialized software like Computer-Aided Dispatch (CAD) systems.
  • Organizational Skills:Maintain detailed records, manage workflows, and keep track of important information.
  • Calm Under Pressure:The ability to stay calm and effective in stressful or emergency situations.

How to Tailor Your Resume

  • Use Keywords:Incorporate keywords from the job description, such as "scheduling," "coordination," "logistics," "GPS tracking," and "emergency response".
  • Quantify Achievements:Use numbers to showcase your accomplishments, such as "Increased on-time deliveries by 15%" or "Managed a fleet of 10+ vehicles".
  • Highlight Relevant Experience:Emphasize past roles and responsibilities that align with the specific dispatch sector (e.g., emergency services, logistics, or service dispatch).
  • Showcase Technical Skills:List any dispatch software, tracking systems, or communication tools you are proficient with.

Contact - 9310699721

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

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