15 - 20 years

22 - 27 Lacs

Posted:19 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role Overview
As a Delivery Lead at JLL, you will oversee the successful implementation and delivery of client solutions, ensuring high-quality service delivery across real estate projects and technology initiatives. You will coordinate resources, manage stakeholder relationships, and drive operational excellence to achieve business objectives.
Key Responsibilities
  • Manage end-to-end delivery of client solutions, services, and projects within scope, budget, and timeline
  • Develop and implement delivery strategies and operational plans aligned with client requirements
  • Lead cross-functional teams to ensure seamless execution and service delivery
  • Establish and maintain project governance frameworks, KPIs, and reporting mechanisms
  • Proactively identify and mitigate delivery risks and resolve escalated issues
  • Foster client relationships through regular communication, expectation management, and value creation
  • Drive continuous improvement initiatives to enhance delivery processes and methodologies
  • Ensure compliance with JLL standards, industry regulations, and contractual obligations
Qualifications
  • Bachelor's degree in Business, Real Estate, Technology, or related field
  • 15 + years of experience in service delivery management, preferably in real estate or professional services
  • Proven track record of successful project/program delivery and team leadership
  • Strong understanding of delivery methodologies (Agile, Waterfall, hybrid approaches)
  • Experience with process optimization and continuous improvement frameworks
  • Client relationship management experience with demonstrated results
  • Professional certification in project/program management (PMP, PRINCE2, Agile) preferred
Skills & Attributes
  • Strategic thinking with exceptional problem-solving abilities
  • Outstanding leadership, communication, and interpersonal skills
  • Strong negotiation and stakeholder management capabilities
  • Adaptable to changing priorities with ability to manage multiple initiatives simultaneously
  • Results-oriented with focus on quality and operational excellence
  • Business acumen with ability to align delivery outcomes with strategic objectives
  • Collaborative approach to team building and talent development
What We Offer
  • Competitive compensation package with performance incentives
  • Comprehensive benefits including health, retirement, and wellness programs
  • Professional development and advancement opportunities in a global organization
  • Dynamic, inclusive work environment that values innovation and collaboration
  • Opportunity to work with leading clients and cutting-edge real estate solutions
  • Commitment to sustainability and creating positive impact in the communities we serve

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