Director of Food & Beverage

Job Description

As the Director of Food & Beverage , you'll be the strategic leader for all food and beverage operations at our property, encompassing Restaurants/Bars, Room Service, and Banquets/Catering. You'll drive the development and execution of departmental strategies, ensuring alignment with brand standards, maximizing financial performance, and continually enhancing both guest and employee satisfaction. Key Responsibilities Strategic Leadership: Function as the strategic business leader, setting expectations and holding the F&B leadership team accountable for service behaviors and operational excellence. Oversee the implementation of brand service strategies and initiatives. Financial Management: Develop and manage the F&B budget, monitor sales against goals, and implement strong cash and liquor control policies. Make recommendations for capital expenditure (CAPEX) and analyze financial reports to ensure profitability without compromising service. Team Leadership & Development: Lead, influence, and motivate the F&B team. Foster mutual trust, respect, and collaboration. Identify developmental needs, provide coaching, and ensure ongoing communication and training within the department. Drive innovation and adapt to market trends. Exceptional Customer Service: Ensure service that consistently exceeds customer expectations and fosters loyalty. Actively seek guest feedback, address issues promptly, and empower the team to deliver outstanding guest experiences. Share insights from guest satisfaction data to drive continuous improvement. Human Resources & Compliance: Guide and direct F&B subordinates, including performance management, hiring, and fair treatment. Ensure compliance with all company policies, standards, and legal obligations related to food and beverage operations. Candidate Profile Education & Experience: High school diploma or GED with 6 years in F&B, culinary, or event management. OR 2-year degree in Hospitality/F&B Management with 4 years in related areas. Skills: Strong understanding of customer service, financial resource management, business administration, strategic planning, and operational resource utilization.