Director of Finance & Business Support | voco™ Amritsar

Our meetings and events space accommodates up to 500 guests, supported by additional leisure and wellness facilities such as a Health Club, Swimming Pool, and a boutique Spa, What is expected from you As a part of management committee member, you shall be responsible to drive success for voco Amritsar, Travel is a journey We help make it a joy, Designed to stand out from the crowd, voco hotels is IHG's fastest-growing premium brand, offering a hotel experience that is consistently thoughtful and distinct

Each property is characterised by its individual charm, providing guests with something different while also ensuring the reliability of a global brand With an inviting and unstuffy atmosphere, voco hotels create a space where guests can truly unwind and feel at ease Centred around the brand hallmarks 'Come on in', 'Me time', and 'voco life', voco delivers delightful and uplifting experiences brought to life by easy-going and attentive hosts Launched in 2018, the voco brand by IHG is known for its rapid global expansion and focus on conversion opportunities, offering a "reliably different" upscale experience with a distinctive identity and relaxed service style, What is the job As Director of Fice and Business Support, you will be a key member of the executive leadership team, responsible for driving ficial performance, ensuring compliance, and supporting strategic decision-making Youll oversee all fice-related functions while providing critical business insights to enhance revenue and profitability across our diverse operationsincluding F&B outlets (All Day Dining, Lobby Lounge, Bar), Room Service, Meetings & Events (under 500 covers), Spa, Health Club, and Pool, This is an opportunity to lead ficial stewardship at a hotel that blends premium hospitality with operational excellence, At voco we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too, People

Manageeverydayactivities, plan and assign work ensuring you always have the right staffing numbers Develop your team and improve their performance through coaching and feedback, and create performance and development goals -recognisegood performance Train your team to make sure they deliver with compliance, to our standards and have the tools they need to work efficiently Recommend or initiate any HR elated actions where needed Direct the teamon how decision-making impacts profits Drive a great working environment for teams to thrive connect departments to create sense of one team Responsible Business Implement and maintain acceptable accounting practices as required by company policy and procedures Ensureficial control procedures and systemsareethicaland legal Participate in local recognised professional and industry organisations Manage hotel contracts (example: vendor leases and/or service contracts) Other ad-hoc duties unexpected moments when we have to pull together to get a task done Ficial Use ficial analysis, data trends and market information to anticipate needs, identify operating/ficial issues, and recommend actions to maximise ficial return Create the annual operating budget for the property and provide analytical support during budget reviews to identify cost saving and productivity opportunities for department heads Ensure all accounts are reconciled on a monthly basis and oversee the process of credit extension andcollection of overdue accounts Review rates and recommend rate strategy to the General Manager; participate in sales strategy meetings

Manage accounts payable to balance cash flow and reputation with suppliers Analyse ROI for capital projects prior to committing funds and, upon completion, determine if anticipated results were achieved Maximise cash flow performance of the hotel through controls on inventory (avoid excessive supply), credit and collection, disbursements, deposits and remittances Guest Experience Help guests youll be happy to help if someone needsassistancewith a request orcomplaint Ensure accounting practices, support the guest experience through payment options (e-g credit card systems, room charges), inventory controls and ficial dispute resolution Accountabilities This is the top Accounting job in a large, luxury, or resort hotel Typically supervises clerical accounting employees in a full range of functions such as Accounts Payable, Accounts Receivable, Credit/Collections, Purchasing, Audit, Payroll, and/or Accounting Operations, What We Need From You Bachelors degree / higher education qualification / equivalent in Accounting and Fice 4-8 yearsexperience in hotel accounting or audit with at least one year in an Assistant Controller or similar supervisory role, or an equivalent combination of education and work-related experience Knowledge of accounting management duties e-g negotiating hotel space and tet leases; processing payroll; performing asset management duties; providing business projections, displacement analysis, preparing government reports, filing tax returns etc, Professional accounting or fice designation or certification preferred, Must speak local language(s) Other languages preferred How do I deliver this We genuinely care about people and we show this through living out our promise of True Hospitality each and every day Its what connects every colleague in all IHGhotels, Each IHGhotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills, True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs

True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner Theres so much more to the job than we can capture here Its simply about creating great experiences, doing the right thing and understanding people, What We Offer Well reward all your hard work with a great work environment and benefits including but not limited to F&B Discount, IHG Employee Rate, Hotel Uniform, Meal at Employee Restaurant, excellent development, and advancement opportunities across the globe, Join us and youll become part of the global IHG family and like all families, all our individual team members share some winning characteristics As a team, we work better together we trust and support each other, we do the right thing and we welcome different perspectives