Director IT Operations

• Help leading enterprises modernize their infrastructure without upfront capital
• Be part of a collaborative environment where innovation meets purpose

• Minimum of 12+ years of progressive IT leadership experience including systems administration, team management, and multi-national team leadership with proven track record of driving operational excellence
• Deep expertise in ITIL v4 methodologies including comprehensive understanding of service management, change management, configuration management, release management, and incident management with proven implementation experience
• Exceptional English communication and influence skills with demonstrated ability to communicate complex technical concepts to diverse audiences and build collaborative partnerships across cultural boundaries
• Proven execution leadership with ability to translate strategic direction into operational results while partnering effectively with senior leadership
• Strong coaching and mentoring capabilities with proven experience developing technical talent and building operational capabilities in distributed team environments
• Demonstrated Agile methodology expertise including iterative delivery, stakeholder collaboration, cross-functional team leadership, and continuous improvement practices
• Customer-obsessed mindset with experience delivering technology solutions that prioritize user experience, adoption success, and measurable business outcomes
• Experience with enterprise systems including CRM platforms (Salesforce), ERP systems (NetSuite), and marketing automation tools (HubSpot)

• Competitive salary package ranging from ?70lac to 1Crore
• Opportunity to work with a globally reputed organization
• Challenging and rewarding role in the Technology & Telecoms industry.
• Supportive and professional work environment.
• Attractive holiday and leave policy.

If you are a passionate and experienced IT professional, this is your chance to take your career to the next level. Apply now to join our team!