Director - Client Service RCM (Healthcare - Dental)

Hector And Streak Consulting

12 - 22 years

22 - 37 Lacs

Ahmedabad Mumbai (All Areas)

Posted:1 week ago| Platform:

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Skills Required

RCM Dental Client Management Revenue Cycle Management Client Servicing US Healthcare Medical Billing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Client Services Operations of Revenue Cycle Management, Medical billings primary responsibilities will be to oversee the operations of the client services department and ensure that all client needs are being met in a timely and efficient manner. You will also be responsible for Project Transitions, Client Management and Cost Efficiency for your teams.
Managing a team of client services representatives, SMEs and Leaders, ensuring that they are meeting performance standards and providing excellent customer service.
Developing and implementing strategies for improving operational efficiency and increasing client satisfaction.
Collaborating with other departments within the company, such as claims processing and provider relations, to ensure that client needs are being met and that issues are being resolved.
End to end Client Management - right from project metrics, client satisfaction, handling escalations to invoicing

Preferred candidate profile

End to End client / project management, Client Onboarding, Billings, Dental experience is must
Experience: At least 14 years of experience in client services, customer service, or operations management, preferably in the healthcare industry.
Leadership: Proven experience managing and leading a team of client services representatives and the ability to provide guidance and support to team members to improve their performance.

Interested candidates can share their profile athr32@hectorandstreak.com

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