Dining Ambassador

As a Dining Ambassador at our establishment, you will play a crucial role in creating an exceptional dining experience for our guests. Your responsibilities will encompass various tasks ranging from warmly welcoming and ensuring the comfort of guests to effectively managing reservations and providing seamless billing services. Your ability to uphold brand standards, communicate menu details, and deliver impeccable service will be key to ensuring guest satisfaction. In the host role, you will be expected to greet guests with warmth, assist with seating arrangements, and maintain a record of reservations. Your attention to detail and efficiency in managing customer interactions will contribute to a positive dining experience. Additionally, your knowledge of the loyalty program and ability to convey brand promotions will enhance guest engagement. During dine-in service, you will be responsible for taking orders accurately, serving meals in adherence to our standards, and handling billing processes efficiently. Maintaining cleanliness in operational areas, ensuring proper sanitization, and managing petty cash effectively are essential aspects of this role. Your commitment to upholding hygiene and grooming standards will further contribute to the overall ambiance of the dining environment. In the realm of coffee service, you will be tasked with preparing coffee according to our recipe, steaming espresso effectively, and delivering a quality beverage experience to our guests. Your proficiency in coffee-making techniques will be instrumental in meeting customer expectations. Furthermore, your pre and post-opening duties will involve preparing the restaurant for operations, conducting thorough cleaning tasks, and monitoring the physical infrastructure. Adherence to cleanliness and safety standards, as well as prompt addressing of maintenance issues, will be vital in ensuring a welcoming and secure dining environment. In managing delivery operations, you will coordinate with delivery aggregators, oversee order processing, and maintain efficient communication with online food delivery platforms. Your ability to streamline order processing and ensure timely delivery will enhance the overall customer experience. The role of a Dining Ambassador demands a basic level of English proficiency, completion of the 10th standard education, and prior experience in restaurant operations. Strong customer service skills, adaptability to a fast-paced environment, and attention to detail are key attributes required for success in this role. By signing below, you acknowledge receipt of and agreement to adhere to the responsibilities and expectations outlined in the Dining Ambassador Job Description. Signature: ________________________ Date: ____________________________,