Digital Sales Executive

Medanta Overview :

Over the past 14 years, Medanta has created an unrivalled impact in delivering world class multi-speciality care to patients in India. We have hospitals in Gurgaon, Lucknow, Patna, Indore and Ranchi. In addition we have clinics in Defence Colony (South Delhi), Cybercity & Subhash Chowk (Gurgaon), at the Delhi Airport. Medanta is constantly growing and has also ventured in Retail vertical through Diagnostics (Laboratory Services) and Pharmacies. We also have also launched homecare services.We further plan to scale up existing facilities and expand into a few more geographical areas and also identify new avenues (Academics - Medical College) within the Healthcare eco-system.

As we continue to scale and grow into new geographies, explore innovative methods of healthcare delivery, we are looking to hire exceptionally motivated and talented professionals to join our team and be partners in this exciting journey.

Location - Gurgaon

Work Days - 6 Days from office

Role & responsibilities

• Handling patient questions on call, online inquiries, and Live Chat.
• Coordinating with Doctors Coordinators and Hospital Unit.
• Handling specific softwares i.e. HIS, E-Clinic, CRM etc.
• Maintaining Patient database on CRM.
• Meeting monthly, quarterly and Annual sales target.
• Excellent Patient/Customer service and sales skill.
• Proficiency in CRM and Sales software.
• Strong communication skills- including both verbal and written.

Preferred candidate profile

• Excellent verbal and written skills.
• Exceptional interpersonal and communication skills with the ability to build and nurture strong client relationships. Proven experience in consultative selling is a plus.
• Comfortable using various digital tools and platforms. Familiarity with CRM software and sales analytics tools is a plus.
• Proficient in analyzing market trends, customer behavior, and competitor activities to identify new business opportunities.
• Ability to thrive in a fast-paced and evolving environment.